Let me tell you something about something.

[Felix_Xenophobe]

Discuss.

[Crimson2005]

I don't get it.

[Felix_Xenophobe]

Sigh.

[Pimmeh]

Its true...no one plays anymore...why should we?
Nothing new!

[Darlene159]

This thread will certainly help you, just like all the other ones, right?
I think it has been said a million times that there is alot being worked on. You just have to have patience.

[Felix_Xenophobe]

Originally Posted by Darlene159

This thread will certainly help you, just like all the other ones, right?
I think it has been said a million times that there is alot being worked on. You just have to have patience.

I'm just killing time waiting for the yearly update.

[xXziroXx]

Originally Posted by Darlene159

This thread will certainly help you, just like all the other ones, right?
I think it has been said a million times that there is alot being worked on. You just have to have patience.

Eh, not really an excuse.

Scenario:

A sudden drop in players playing WoW due to Blizzard not releasing any new stuff for about a year. Then someone on Blizzard says "We are working on stuffz, be patient.".

Thats no excuse. If you can't maintain a steady player base, then you need to hire people to work on stuff that can be released while waiting for the major stuff that's "being worked on".

[pooper200000]

Kingdoms has finally died. Im not saying that with pleasure but its sad. I know this isn't a good example but look at the classic servers they have constant updates. I think we are working on stuff please be patient isn't a good enough excuse. Some trials don't read the forums what should keep them around.

[Darlene159]

Originally Posted by xXziroXx

Eh, not really an excuse.

Scenario:

A sudden drop in players playing WoW due to Blizzard not releasing any new stuff for about a year. Then someone on Blizzard says "We are working on stuffz, be patient.".

Thats no excuse. If you can't maintain a steady player base, then you need to hire people to work on stuff that can be released while waiting for the major stuff that's "being worked on".

Not the point. The point is that making another thread, amongst the many other ones on the same issue, is not going to change the answer.

[pooper200000]

Originally Posted by Darlene159

Not the point. The point is that making another thread, amongst the many other ones on the same issue, is not going to change the answer.

so what is the perfect answer?

[Waltz5]

Originally Posted by Darlene159

This thread will certainly help you, just like all the other ones, right?
I think it has been said a million times that there is alot being worked on. You just have to have patience.

So don't talk about it. Good strategy, I'm sure that has the slightest possibility of finally opening staff's eyes.

The updates and support of this game are horrendous. It's finally caught up to them and rightfully so.

[Stephen]

Originally Posted by Waltz5

So don't talk about it. Good strategy, I'm sure that has the slightest possibility of finally opening staff's eyes.

The updates and support of this game are horrendous. It's finally caught up to them and rightfully so.

She's trying to avoid a scene on the official forum.

A lot of you might immediately take that as a giant corporation - much like all of those interesting stories you hear about in the coffee shop, grocery store, or people of significance talking about - in which a the corporation hides something shamefully.

Instead, think of it as a small business trying to maintain a interesting appearance. Graal Kingdoms is still new to a new player, regardless of how many tired and bored oldbies there are. If you have a problem like this you should probably make a support ticket... although I anticipate the response will be as lacking there as it would be here.

[Crono]

Agreed Felix.

Originally Posted by Darlene159

You just have to have patience.

No. Why? Because this isn't the first time Graal has been "working" on something, only to take WAY too long. Graal 3D? Games channel? The whole Wii draw? Flying system? Right...

If a REAL estimated time was released, that's a different story. But obviously...

1) There won't be an estimated time...

2) If there was an estimated time announced we'd have to add about 7 months to it.

I'm not trying to insult CJ's developers and such but I make quite a valid point.

[Stephen]

Originally Posted by Gerami

1) There won't be an estimated time...

Amusingly, I was talking to Stefan about exactly that the other day. I reminded him that players are getting impatient - so if it's any help, you all know he's at least acknowledged it.

[Waltz5]

Originally Posted by Stephen

She's trying to avoid a scene on the official forum.

A lot of you might immediately take that as a giant corporation - much like all of those interesting stories you hear about in the coffee shop, grocery store, or people of significance talking about - in which a the corporation hides something shamefully.

Instead, think of it as a small business trying to maintain a interesting appearance. Graal Kingdoms is still new to a new player, regardless of how many tired and bored oldbies there are. If you have a problem like this, you should probably make a support ticket... although I anticipate the response will be as lacking there as it would be here.

I understand CJ is not a huge corporation. And I understand the idea for any company is to not spread negative feedback on their official forums.

On the other hand it's a product and I won't be paying for it anymore. I would think the company would want to know why people do not renew subscriptions, perhaps not in a public forum spotlight, but they don't allow any other medium. Support tickets are a joke in my opinion unless you need account help that Ibonic can help you with. And a large part of the frustration is no matter what medium is used the same answer continuously comes back to the players with no change on the actual playerworlds, specifically GK.

It honestly baffles me why nothing has been done. Do they not notice this huge drop in players? Do they not notice the large amounts of threads on their official forums? I really don't get it and if something is being done the customers certainly deserve, and want to know what is going on.

[Stephen]

Originally Posted by Waltz5

On the other hand it's a product and I won't be paying for it anymore.

I pitty the fool; I've not paid for mine in a while

Originally Posted by Waltz5

ISupport tickets are a joke in my opinion unless you need account help that Ibonic can help you with.

Indeed, as much as I hesitate to say it (based on my previous statement of this being a official forum) the "quality assurance" is fairly low with Graal... but that may also be influenced by how simple, by the nature of the content created, the game is (WoW needs less content updates because the content they provide, when they do update, is massive).

[Waltz5]

Originally Posted by Stephen

Indeed, as much as I hesitate to say it (based on my previous statement of this being a official forum) the "quality assurance" is fairly low with Graal... but that may also be influenced by how simple, by the nature of the content created, the game is (WoW needs less content updates because the content they provide, when they do update, is massive).

How'd you know what I'm playing?

Personally with this being a smaller game with a small population I would think the staff would want to provide as much "quality assurance" as possible. I used to think that was the direction it was attempting to go, but it has greatly deteriorated. Perhaps that's just my opinion (well it is, but others may not feel the same).

[Stephen]

Originally Posted by Waltz5

How'd you know what I'm playing?

Seems to be the natural path after Graal.

Originally Posted by Waltz5

Perhaps that's just my opinion (well it is, but others may not feel the same).

I'm afraid it's wrong. The problem is multi-tasking; most of the administration holds several positions of support... because of this, some of the more important people (Stefan, for example) doesn't always have time to address these problems because he's so busy directing or even developing (sometimes alone) new content.

I don't know Unixmad well enough to Vouch for his work ethic, but based on the success of his game so far I'm willing to guess it's fairly good - above average. I know Stefan well enough to say his work ethic is insane... he works very hard.

Sadly, because of the nature of the game (mostly volunteer work) they're hesitant to spread the power around so that more help can be provided when needed (which makes a lot of stress for people such as Ibonic, we should be very thankful to have him).

As far as I understand there is a very major update coming which will include new depth to the current game engine, and of course, the anticipated gaming content. Stefan has hesitated to share the details so that they may not be leaked... sort of sucks, this community could really do well for some "leaked" information right about now

[Googi]

Originally Posted by Darlene159

there is alot being worked on.

Just not stuff that will actually help the server.

[Stephen]

Originally Posted by Googi

Just not stuff that will actually help the server.

Well, as I said in one of my original posts in this thread - Stefan & Co. are working on a lot of very new in depth additions to the game engine.

Opens up the possibility for a lot of new, cool, content. Although it's currently entirely up to guesses and opinion if we will ever see said new, cool, content

[Unpredlctable]

Originally Posted by Darlene159

I think it has been said a million times that there is alot being worked on. You just have to have patience.

Yeah, come on, guys! You need to have patience, like we Classic-ers do! I mean, sure, we've already waited two years and have had virtually no actual updates, but you have to give that stuff at LEAST three more years.

[Stephen]

Originally Posted by Unpredlctable

Yeah, come on, guys! You need to have patience, like we Classic-ers do! I mean, sure, we've already waited two years and have had virtually no actual updates, but you have to give that stuff at LEAST three more years.

Intentionally stoking an argument, especially when previously clarified why such provocation is a poor idea, is fairly lame

[Googi]

Originally Posted by Stephen

Well, as I said in one of my original posts in this thread - Stefan & Co. are working on a lot of very new in depth additions to the game engine.

Opens up the possibility for a lot of new, cool, content. Although it's currently entirely up to guesses and opinion if we will ever see said new, cool, content

Not enough content isn't the problem with the server. It's the thing people complain about, but it isn't the cause of the low playercount. The problem is that people aren't subscribing, probably for some sort of reason exogenous to the server.

[Unpredlctable]

Originally Posted by Stephen

Intentionally stoking an argument, especially when previously clarified why such provocation is a poor idea, is fairly lame

You're lame I didn't even read most of the thread; I just felt like startin' a fight. YOU WANNA GO, BUB?

[Stephen]

Originally Posted by Googi

probably for some sort of reason exogenous to the server.

What do you suspect?

Originally Posted by Unpredlctable

You're lame I didn't even read most of the thread; I just felt like startin' a fight. YOU WANNA GO, BUB?

I just want you to behave

[DustyPorViva]

I just think Graal fails at the competition. There are a lot of free MMORPG's out now that offer so much more, with daily updates. And then there's the pay market that Graal is on, and it seems like a whole different league.
In all honesty, I think Graal is trying to get into a genre it can't survive in, and I don't really mean Graal3D. It seems like they're trying to take it into the direction of nearly all the other MMORPG's(bleh, I'm getting tired of saying that), hardcore leveling and dungeon crawling, blah blah. Graal was safest when it was still in the 'Zelda'ish genre, instead of RPG, just too much competition.

[Stephen]

Originally Posted by DustyPorViva

In all honesty, I think Graal is trying to get into a genre it can't survive in

I disagree - if they would advertise it would definitely draw new customers. I also believe a good portion of the new customers would stay.

It really baffles me what is stopping them from advertising - my best guess is that they're waiting to release their newest updates.

[DustyPorViva]

Advertising would draw in possible customers, but not necessarily customers. In order to keep those customers, they have to offer something the competition doesn't, or else that's a lot of money wasted on advertisement, and I think that may be why they haven't.

[Googi]

Originally Posted by Stephen

What do you suspect?

There are various explanations one can come up with (too much competition from other online games, improved quality of classic servers) but they are pretty much purely speculative. I have no idea what the causes are. Nor do I have any idea how one would go about collecting the kind of data you would need to figure out what the causes are. I do know that there are probably a lot of people who want to subscribe and are willing to pay but are unwilling/unable to use a credit card and lack the sophistication to use PayByCash unaided. They have always existed and so are not the cause of the decline in subscriptions, but somehow making it possible for them to subscribe could be the solution to it.