Please help with this question

Spiker · #1 02-21-2005, 01:14 AM

I am on my new computer and whenever I try to download the game client for graal(on windows)a message comes up saying the i cant download it(and yes i have the best you can get on a computer so its not that)because it cant get list of site downloads, and under that it says that I need to make sure my network settings are correct but they are working fine, PLZ HELP ME

Darlene159 · #2 02-21-2005, 01:17 AM

Quote:

Originally Posted by Spiker

I am on my new computer and whenever I try to download the game client for graal(on windows)a message comes up saying the i cant download it(and yes i have the best you can get on a computer so its not that)because it cant get list of site downloads, and under that it says that I need to make sure my network settings are correct but they are working fine, PLZ HELP ME

Moved to Tech support

If you have a firewall, it might be blocking it

Benm00t · #3 02-21-2005, 01:34 AM

Are you using Windows ME or 2k? If so it might be this problem here:

http://forums.graalonline.com/forums...56#post1049456

Spiker · #4 02-21-2005, 01:38 AM

No that is not it, I have windows XP, and i could download it on my older computer but this one i cant, is it possable that the website is down today or whatever?

Lance · #5 02-21-2005, 01:43 AM

Can you please post the exact error message? Does it show up when you are attempting to download the installer or while the installer is downloading the packages or something else?

Spiker · #6 02-21-2005, 01:44 AM

Let me get it, h/o

Spiker · #7 02-21-2005, 01:48 AM

how do i post my backround once i press PRINT SCREEN on my keyboard?

Gambet · #8 02-21-2005, 01:50 AM

Print Screen ----> Ctrl-C ----> Paint ----> Shift-Insert ----> Save/Save As.

Viola.

Lance · #9 02-21-2005, 01:50 AM

Quote:

Originally Posted by Spiker

how do i post my backround once i press PRINT SCREEN on my keyboard?

You can paste it into a paint type program. All I am asking for is what is giving you this error message and what the message is, though.

Spiker · #10 02-21-2005, 01:53 AM

Well all i can tell you right now from what i know is the graal setup is giving me it and the exact message is- Can't get list of download sites. Make sure your network settings are corect and try again. to remind you, my network settings are fine and i have put down fire wall to get it to work and it gives me the same message, if you need anything else, just tell me

Lance · #11 02-21-2005, 01:55 AM

Quote:

Originally Posted by Spiker

Well all i can tell you right now from what i know is the graal setup is giving me it and the exact message is- Can't get list of download sites. Make sure your network settings are corect and try again. to remind you, my network settings are fine and i have put down fire wall to get it to work and it gives me the same message, if you need anything else, just tell me

Are you using a proxy to connect to the internet?

Spiker · #12 02-21-2005, 01:56 AM

no, I use direct connect. I have also tryed IE5 settings and Direct Connect, but it still wont work.

Methril · #13 02-21-2005, 09:49 AM

Use Mozilla Firefox and set it as your default browser.

Kaimetsu · #14 02-21-2005, 10:26 AM

Quote:

Originally Posted by Methril

Use Mozilla Firefox and set it as your default browser.

How would that help?

calani · #15 02-21-2005, 10:37 AM

Do you have any problems accessing the GraalOnline website?

Spiker · #16 02-22-2005, 04:01 AM

no, i can get on the graal website find and everything is working properly on the site also, could it be because i am using a wireless internet connection?