Support center

pooper200000 · #1 08-09-2006, 01:05 AM

The support center is not taking any support tickets I make. What should I do?

dude2020 · #2 08-09-2006, 01:18 AM

Zeph not helping....
if u read in Tech Support Pooper the site is down and i dont know how u got in
if a mod would be kindly to close this thread thank you

Matt · #3 08-09-2006, 01:25 AM

Quote:

Originally Posted by pooper200000

The support center is not taking any support tickets I make. What should I do?

Seems to work for me just fine, in which department are you creating the ticket for?

pooper200000 · #4 08-09-2006, 01:53 AM

zone i created one yesterday and it worked just fine. it also says my address may be blocked but i don't know why it would be.

Crono · #5 08-09-2006, 02:49 AM

Quote:

Originally Posted by pooper200000

zone i created one yesterday and it worked just fine. it also says my address may be blocked but i don't know why it would be.

Matt · #6 08-09-2006, 03:09 AM

Quote:

Originally Posted by pooper200000

zone i created one yesterday and it worked just fine. it also says my address may be blocked but i don't know why it would be.

For the future, when you need help, aka support with something, post in the "Tech Support" forum.

What's the exact error you get while attempting to submit the ticket?

Kappa00p2p · #7 08-09-2006, 03:28 AM

Quote:

Originally Posted by Matt

For the future, when you need help, aka support with something, post in the "Tech Support" forum.

What's the exact error you get while attempting to submit the ticket?

The "Tech Support" forum doesn't get as much attention.

http://forums.graalonline.com/forums...ad.php?t=67946

Matt · #8 08-09-2006, 03:32 AM

Quote:

Originally Posted by Kappa00p2p

The "Tech Support" forum doesn't get as much attention.

http://forums.graalonline.com/forums...ad.php?t=67946

It's necessary to be 'patient'. That thread was created today.

Anyway, ignore that statment he said, the Tech Support forum gets alot of attention. Most likely Ibonic or unixmad will be able to fix your problem, especially if it has something to do with your Support Center account itself.

pooper200000 · #9 08-09-2006, 04:03 AM

this is exactly what it says and gerami what with the eye emocon?

Ticket could not be submitted. Your address may be blocked.

Ibonic · #10 08-09-2006, 04:33 AM

Sorry, but your address is blocked temporarily because you kept "spamming" ...
Well, creating a lot of tickets about the same or very similar issues. What's the reason for that?

pooper200000 · #11 08-09-2006, 02:56 PM

I didn't. I only did that once and when I did I apologized because I realized my mistake. I have only remade one ticket.

hampy · #12 08-09-2006, 07:09 PM

Ibonic, I made a support ticket earlier today, it has been read but not reaplyed to or dealt with... I was wondering if you could find out if my problem will be resolved please

Matt · #13 08-09-2006, 09:16 PM

Quote:

Originally Posted by hampy

Ibonic, I made a support ticket earlier today, it has been read but not reaplyed to or dealt with... I was wondering if you could find out if my problem will be resolved please

This topic was for poopers problems, not yours.

Your not the only one with support tickets opened. If you JUST opened it today, then wait for a response within about 48 hours (usually the max time).
Patience my friend.

hampy · #14 08-09-2006, 10:00 PM