Graal Support

Jaquet · #1 02-11-2005, 01:11 AM

i registered with the GraalDesk but when I try logging in it says invalid username (case sensitive) and i copied and pasted my username and password from the email and it still didnt work

Jaquet · #2 02-14-2005, 02:01 AM

Can someone please help? (it wont let me edit for some reason so i have to post again)

Fogles · #3 02-14-2005, 02:40 PM

first 1tip don't double post, did u activate the account, if not do that, and/or try to make a new username, something like a firewall could be blocking it.
make sure u got everything right before that.

Spark910 · #4 02-14-2005, 02:58 PM

Try the username in all lowercase. Even if your account is ''UsERName'' put ''username''

Jaquet · #5 02-15-2005, 04:48 AM

It still doesnt work, it says invalid password when I dont capitalize it. And sorry for double posting but it wouldnt let me edit my post so i had to post again

matt8891 · #6 02-15-2005, 04:56 AM

Quote:

Originally Posted by Jaquet

It still doesnt work, it says invalid password when I dont capitalize it. And sorry for double posting but it wouldnt let me edit my post so i had to post again

Click 'Forgot password?'

Spark910 · #7 02-16-2005, 04:48 PM

Quote:

Originally Posted by matt8891

Click 'Forgot password?'

Yeah, did this do anything?

maximus_asinus · #8 02-16-2005, 05:09 PM

Something like this happened to me before. When I created the account, I clicked on the link several times, and the account didn't create, even though it gave me the confirmation message.

Lance · #9 02-16-2005, 08:19 PM

Quote:

Originally Posted by Spark910

Yeah, did this do anything?

I have a similar problem (unless it was recently fixed and nobody told me). It emails me a new password which does not work.