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  #1  
Old 09-27-2013, 06:17 PM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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guild cp broken

hello!

i have been trying to create a guild for people who like mulberry fruits, which is something i paid money to upgrade my account in order to do, but the guild cp always fails to load, can this please be fixed?

thank you!
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  #2  
Old 10-02-2013, 10:59 AM
Minoc Minoc is offline
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The guilds list hasn't been updated since September 2012.
The administration has pretty much abandoned global guilds.
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Old 04-16-2014, 01:09 PM
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Quote:
Originally Posted by Jakov_the_Jakovasaur View Post
hello!

i have been trying to create a guild for people who like mulberry fruits, which is something i paid money to upgrade my account in order to do, but the guild cp always fails to load, can this please be fixed?

thank you!
Is your guild ready yet? I'd love to join!
  #4  
Old 04-17-2014, 06:08 AM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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unfortunately guildcp is still broken and i have no intention of re-upgrading to gold
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  #5  
Old 04-18-2014, 07:00 AM
Minoc Minoc is offline
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Originally Posted by Jakov_the_Jakovasaur View Post
unfortunately guildcp is still broken and i have no intention of re-upgrading to gold
Have you tried contacting [email protected]?

Anyway I assume you're entitled for a refund, since a major service that was promised with the purchase wasn't provided.
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Old 04-18-2014, 09:37 AM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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Have you tried contacting [email protected]?
April Fools was over 2 weeks ago!
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  #7  
Old 04-19-2014, 09:01 AM
Spiker Spiker is offline
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April Fools was over 2 weeks ago!
Does anybody even monitor that e-mail anymore? Seriously, there needs to be a higher power support system for this game, since there are thousands of players on iPhone and such.
  #8  
Old 04-19-2014, 09:19 AM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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they made a support centre for mobile/flash servers -

http://support.toonslab.com/

for some reason they didnt feel that those who pay the much higher prices for temporary subscriptions on pc graal (rather than $1 or $2 for a permanent upgrade) are worthy of receiving this service
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  #9  
Old 04-19-2014, 08:32 PM
callimuc callimuc is offline
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Originally Posted by Jakov_the_Jakovasaur View Post
they made a support centre for mobile/flash servers -

http://support.toonslab.com/
Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.

Quote:
Originally Posted by Jakov_the_Jakovasaur View Post
for some reason they didnt feel that those who pay the much higher prices for temporary subscriptions on pc graal (rather than $1 or $2 for a permanent upgrade) are worthy of receiving this service
Contacting responsible people directly (which should be the tip of all possible ways to get help) multiple times hasn't worked for me in the past. I'm sure there must be something big awaiting us if there is no time for help, heads up! Maybe the ability to toggle the loading sounds of the FB games on/off??
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Old 04-19-2014, 08:43 PM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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Originally Posted by callimuc View Post
Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.
apparently it began spreading through an upper staff member of izone, which is hardly surprising as that server name is closer to a certain someones heart than iera and iclassic

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Originally Posted by callimuc View Post
Contacting responsible people directly (which should be the tip of all possible ways to get help) multiple times hasn't worked for me in the past. I'm sure there must be something big awaiting us if there is no time for help, heads up! Maybe the ability to toggle the loading sounds of the FB games on/off??
its obviously graal 6.1 for windows and linux, as there must surely be a really big update that has delayed its release for a month after mac thus far
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  #11  
Old 04-20-2014, 01:13 AM
Torankusu Torankusu is offline
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Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.
Not surprising, considering you were less active than I was, and I was the one removed for inactivity. Oddly enough, I was given access to the support center because of my activity? Oh well.
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  #12  
Old 04-20-2014, 10:34 AM
callimuc callimuc is offline
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Not surprising, considering you were less active than I was, and I was the one removed for inactivity. Oddly enough, I was given access to the support center because of my activity? Oh well.
I've had my reasons which people were aware of. Never the less, I still kinda knew what's been going on regarding such stuff
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  #13  
Old 04-20-2014, 10:54 PM
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I've had my reasons which people were aware of. Never the less, I still kinda knew what's been going on regarding such stuff
Jail
  #14  
Old 04-24-2014, 11:22 AM
MysticalDragon MysticalDragon is offline
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http://support.toonslab.com/ is a official support system by Unixmad, all Iphone/facebook managers have access to support there server. The global guild system is pretty much worthless. But email Xor at [email protected], he is currently the global Guilds Administrator and can pretty much push anything threw.
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  #15  
Old 04-24-2014, 03:02 PM
callimuc callimuc is offline
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The global guild system is pretty much worthless
well yet that's part of the feature most people paid/are paying for. If there is no more support for that it should be removed and stop getting advertised
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  #16  
Old 04-24-2014, 04:39 PM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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perhaps global guilds wouldnt be as worthless if this platform wasnt treated as abondonware in the first place
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