Player Relations

papajchris · #1 10-12-2010, 05:02 AM

Hey everyone! I have a survey about the PR team that i would love if you could take. It's only a few questions and its completely anonymous!

http://questionpro.com/t/AEmYSZIWUS

Thanks in advance!

Zeus

Seeya · #2 10-12-2010, 05:41 AM

LOLcaps

papajchris · #3 10-12-2010, 06:02 AM

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

MontyPython · #4 10-12-2010, 06:07 AM

Quote:

Originally Posted by papajchris

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

Will they tuck us in bed at night?

I also like my milk slightly warmed - just a few degrees above room temperature.

papajchris · #5 10-12-2010, 06:12 AM

Quote:

Originally Posted by MontyPython

Will they tuck us in bed at night?

I also like my milk slightly warmed - just a few degrees above room temperature.

we need a like button on the forums, so i can show the world i like your post. Positive rep doesn't satisfy my needs...

Eclipse · #6 10-12-2010, 06:17 AM

this is pathetic

LordSquirt · #7 10-12-2010, 09:12 AM

I'm just going to go out here and guess that most people will vote that the PR team is bad since era players are era players

TSAdmin · #8 10-12-2010, 09:52 AM

My experience with a PR has been Excellent, Good, Average AND Poor all at the same time. Just sayin'.

papajchris · #9 10-12-2010, 03:32 PM

Actually nearly all replies when I checked yesterday were all positive but the random ones cussing me out. But I ignore those.

Many took it serious so I'm very thankful for that

kia345 · #10 10-12-2010, 03:40 PM

Quote:

Originally Posted by papajchris

random ones cussing me out. But I ignore those.

Has it occurred to you that the negativity might be deserved?

papajchris · #11 10-12-2010, 04:15 PM

Quote:

Originally Posted by kia345

Has it occurred to you that the negativity might be deserved?

Then put a reason. You guys claim graal players aren't kids and yet you act like it. Grow up and be mature. Give legit reasons for why you are expressing such hatred. Many did give negative legit reasons and I now know of some things we should do different. This is the players chance to say whatever they want without being judged, and yet there are a few of you who just call me the n word among other things.

Eclipse · #12 10-12-2010, 05:16 PM

hi im an era PR i ignore the complaints and only deal with noobs and trials who i pm and ask if they want milk and cookies

kia345 · #13 10-12-2010, 05:19 PM

Quote:

Originally Posted by papajchris

Then put a reason. You guys claim graal players aren't kids and yet you act like it. Grow up and be mature. Give legit reasons for why you are expressing such hatred. Many did give negative legit reasons and I now know of some things we should do different. This is the players chance to say whatever they want without being judged, and yet there are a few of you who just call me the n word among other things.

They don't need a justified reason. PR staff are just that, player-relations. Not every player is going to be mature and rational, and it is your job to bend over backwards to meet their demands, not the other way around. You work for them, they, the players, are your superiors. If they have a problem with you, even if it is immature and sophomoric, it is completely justified and you are the 100% cause of the problem. That is the oath you take by being a PR.

salesman · #14 10-12-2010, 05:19 PM

Quote:

Originally Posted by papajchris

Im going to try an experiment tomorrow, so bear with me as i try to put it into play.

I want to try something, though im not sure if it will work. I want to assign PR's a range of accounts that they will PM often and welcome to Era. What i have been doing lately is pming players with low hours welcoming them to Era and asking them if they need anything. Then it occured to me that if other pr's are doing the same thing, it could get annoying getting numerous welcomings. So based on how i divide the accounts, each pr will be assigned a range and will be expected to pm the players and hopefully the players will get attached to them. I want to work towards a player-staff relationship

This is comical because I logged on yesterday and saw one of your PRs mercilessly chasing down some noob who had no idea what he was doing

.

papajchris · #15 10-12-2010, 06:50 PM

Quote:

Originally Posted by salesman

This is comical because I logged on yesterday and saw one of your PRs mercilessly chasing down some noob who had no idea what he was doing

.

i haven't told the pr's about this yet, but im glad they are doing it! its surprising that many Era newbies do not know what a PR does, and often do not know they are considered staff. Hopefully by letting them know who we are will help them stay with Era. Era is a hard server to join when your new, so im hoping we can correct that issue.

@Kia: The dude who was complaining about Jupiter for jailing him for making a party with the N word and then making a party with swear words in it is completely justified in wanting him fired for that. You are right, we work for the players. But we work towards a better Era for the players. The individuals who disagree with our behavior are often the loudest, though they do not have majority's opinion in most cases.

About 90% of the surveys completed are very positive, and im glad to hear that. So far 30 have been completed, so im hoping that number can increase, making sure im getting everyone's opinion.

Gambet1337 · #16 10-12-2010, 09:00 PM

why did you hire katie ashire? or w/e her name is we dont need these many gps/prs

CharlieM · #17 10-12-2010, 09:40 PM

Quote:

Originally Posted by Gambet1337

why did you hire katie ashire? or w/e her name is we dont need these many gps/prs

Nuf said

papajchris · #18 10-12-2010, 10:19 PM

Quote:

Originally Posted by Gambet1337

why did you hire katie ashire? or w/e her name is we dont need these many gps/prs

As you may or may not know, 2 PR's were removed about 2-3 weeks ago, and one will be removed tonight most likely. Furthermore, i don't really consider Akeon a PR anymore, as he is the ETA and business admin. So there really isn't that much. And with the amount of pm's we receive decreased due to lending system, i think 4 PR's (if you include Akeon) will be enough.

salesman · #19 10-12-2010, 10:21 PM

Quote:

Originally Posted by papajchris

i haven't told the pr's about this yet, but im glad they are doing it! its surprising that many Era newbies do not know what a PR does, and often do not know they are considered staff. Hopefully by letting them know who we are will help them stay with Era. Era is a hard server to join when your new, so im hoping we can correct that issue.

I meant chasing him down as in running after him across the gmap for an easy kill.

In his defense, the noob did have an Uzi, and I understand that PRs are usually players too, so I won't name any names. But since you're trying to make noobs feel more welcome, you should talk to your PRs about not being asshats to them when they're off tag.

Supaman771 · #20 10-12-2010, 11:09 PM

Quote:

Originally Posted by papajchris

i haven't told the pr's about this yet, but im glad they are doing it! its surprising that many Era newbies do not know what a PR does, and often do not know they are considered staff. Hopefully by letting them know who we are will help them stay with Era. Era is a hard server to join when your new, so im hoping we can correct that issue.

@Kia: The dude who was complaining about Jupiter for jailing him for making a party with the N word and then making a party with swear words in it is completely justified in wanting him fired for that. You are right, we work for the players. But we work towards a better Era for the players. The individuals who disagree with our behavior are often the loudest, though they do not have majority's opinion in most cases.

What exactly do PRs do? The new item lending system basically replaced PRs.

Era is not a hard server to join by any means if the new players would take the time to read the various guides, information, etc. Especially in current Era when just about anyone can buy a Mp5 for the price of a happy meal.

The 'N word' is only bad if used in negative context. They could be addressing history, the color, the country, their friend, a song, or even themselves if they choose to be in that sect. If it was used wrongly then he has a de-nick tool and the ability to warp to them and tell them, jailing should be a last resort if they are uncooperative.

And the majority's opinion isn't always the correct one. Example: Obama

Quote:

Originally Posted by Gambet1337

why did you hire katie ashire? or w/e her name is we dont need these many gps/prs

Especially one that lays down 'PLZ' 50 times in a ET application, or sticks you multiple times for calling her ugly.

papajchris · #21 10-12-2010, 11:29 PM

Quote:

Originally Posted by Supaman771

What exactly do PRs do? The new item lending system basically replaced PRs.

Era is not a hard server to join by any means if the new players would take the time to read the various guides, information, etc. Especially in current Era when just about anyone can buy a Mp5 for the price of a happy meal.

The 'N word' is only bad if used in negative context. They could be addressing history, the color, the country, their friend, a song, or even themselves if they choose to be in that sect. If it was used wrongly then he has a de-nick tool and the ability to warp to them and tell them, jailing should be a last resort if they are uncooperative.

And the majority's opinion isn't always the correct one. Example: Obama
.

Exactly my point. Majority opinion or individual opinion isn't always correct therefore we can't "bend over backwards" to make every player happy as kia puts it. And FYI he was denicked, and then made the new party with the swear words. And no he wasn't using the N word to refer to anything you mentioned.

And she doesn't have stick?

hunterhunk · #22 10-13-2010, 12:06 AM

Quote:

Originally Posted by papajchris

Furthermore, i don't really consider Akeon a PR anymore, as he is the ETA and business admin.

Can Someone please explain to me why this nobody (Akeon or w/e) is such a high staff member? I didn't even know he existed until I saw him with a PR tag.

Sinkler · #23 10-13-2010, 12:18 AM

Quote:

Originally Posted by hunterhunk

Can Someone please explain to me why this nobody (Akeon or w/e) is such a high staff member? I didn't even know he existed until I saw him with a PR tag.

Anyone whom you don't know is considered a nobody right? He's not even that high of a staff members. He's a Gang Business Admin/ET Admin.

hunterhunk · #24 10-13-2010, 12:22 AM

Quote:

Originally Posted by Sinkler

Anyone whom you don't know is considered a nobody right? He's not even that high of a staff members. He's a Gang Business Admin/ET Admin.

So he controls the aspect of PKing (Gang Admin), since PKing is centered around the function of gangs. He's in charge of Events, which many players play. He is also in charge of businesses, another important factor as to why people play Era.

But yeah, he isn't in charge of that much.

Sinkler · #25 10-13-2010, 12:33 AM

Quote:

Originally Posted by hunterhunk

So he controls the aspect of PKing (Gang Admin), since PKing is centered around the function of gangs. He's in charge of Events, which many players play. He is also in charge of businesses, another important factor as to why people play Era.

But yeah, he isn't in charge of that much.

So is Wasser. It's an equal-leadership system.

Donark · #26 10-13-2010, 12:42 AM

Lol gab, he's in charge of a lot, which he shouldn't be.. Just like slash said he's a nobodyyyyyy.

A Gang Admin should atleast be able to win a spar..

kia345 · #27 10-13-2010, 12:46 AM

Quote:

Originally Posted by papajchris

Exactly my point. Majority opinion or individual opinion isn't always correct

You're a PR. The customer/player is always right. Each individual one of them is right and you are wrong. Always. Even when two players disagree, they are both completely right and it is YOU who are at fault. As the PR, you are ALWAYS wrong and the player's experience can ALWAYS be improved.

Supaman771 · #28 10-13-2010, 02:12 AM

Quote:

Originally Posted by kia345

Stuff.

Pojo 4 PRA plz.

Demisis_P2P · #29 10-13-2010, 02:17 AM

era dating ain't nothing new. U shoulda seen all the tail i was pulling back in the day. Manager tag gets girls wet.

Demisis_P2P · #30 10-13-2010, 02:20 AM

this is totally the wrong thread but im ok with it being here.

WillaWonka · #31 10-13-2010, 02:21 AM

Quote:

Originally Posted by Demisis_P2P

this is totally the wrong thread but im ok with it being here.

win and fail

Gambet1337 · #32 10-13-2010, 02:22 AM

they were all men dem sosorry

12171217 · #33 10-13-2010, 02:46 AM

wat?

hunterhunk · #34 10-13-2010, 08:46 PM

Quote:

Originally Posted by Sinkler

So is Wasser. It's an equal-leadership system.

Still, most gang admins in the past have had experience running a gang or multiple gangs. Nothing personal to Wasser or Akeon (if thats his name) but neither of them have really ever been involved heavily with gangs, if involved with gangs at all....

How do they know what the players want, if they themselves never participate in gang activities?

This is why the players that play Era and PK are having a hard time accepting this. I know if I still played I would.

The Gang Admin should have past experience running gangs and PKing.... That's the bottom line.

Fulg0reSama · #35 10-13-2010, 09:35 PM

The fact you guys even hired Akeon alone is reason enough for me to believe there is bad judgment afoot in your staff organization.

Sinkler · #36 10-14-2010, 04:48 AM

Quote:

Originally Posted by hunterhunk

Still, most gang admins in the past have had experience running a gang or multiple gangs. Nothing personal to Wasser or Akeon (if thats his name) but neither of them have really ever been involved heavily with gangs, if involved with gangs at all....

How do they know what the players want, if they themselves never participate in gang activities?

This is why the players that play Era and PK are having a hard time accepting this. I know if I still played I would.

The Gang Admin should have past experience running gangs and PKing.... That's the bottom line.

That's not a necessity, it's just a helper. It's actually probably better to have people whom are willing to listen to the players rather than having the predisposition of what he or she wants/friends want.

Gambet1337 · #37 10-14-2010, 05:53 PM

gtfo of era go back to zodiac !