Since this thread here went far overboard and kind out of control already, according to the threads topic, far further than even I for myself would have wanted this to go, I'll approach on your whole post.
But for anything afterwards, there might be better solutions than flooding this thread, whereof im not totally noninvolved and chaste.
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Originally Posted by Tigairius
We value you as a paying customer, but at the same time, you must try to be reasonable. You had the appropriate trial phase to decide if you wanted to play the game further, and you decided to do so, we never made any promise to you that we would continue to update the server or even attempt to fix minor bugs (yet we do it anyways), and you continued to upgrade your subscription.
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I don't bestead on a 60-day-money-back-guarantuee, nor do I plan to leave the game at this point. And overall, I've played games that did even worse.
But the subscription and payment for a service of any kind, does include a counterperformance, for a online game this includes to my understanding of online gaming services a enjoyable and arable gaming sphere.
Quote:
Originally Posted by Tigairius
We try very hard to keep Graal Kingdoms in a good state but it's not always easy to fix everything right away, especially since a lot of it goes unnoticed by the administration.
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If I knew, there would be some sort of progress, I'll glady give in some own contribution, by handing over details about unfinished or broken things ingame. And I've tripped over a lot of these things, and inside the community most are well known. I dont expect those things to be fixed over night, hell no, but somewhere and somewhen there needs to be the end of the rat tail, and if it ain't started at one point, there wont be any further progress. And the cry for progress gets louder every day, at least inside the game.
So if desired, I'll send you the next day a list of these half way done or broken things with appropriate details.
Quote:
Originally Posted by Tigairius
I don't know if you realize this, but Graal Kingdoms is not my only responsibility, so I rely on the players to report any bugs whenever they can. Directing me to a bugs forum does not answer the questions I presented to you in order to fix the problem that you're describing, so the vicious circle will continue unless you're able to provide the proper information needed in order to fix the problem. Just like if you tell a computer tech "my computer is not working" they cannot diagnose a problem unless you describe which part of your computer is not working.
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That bug forums purpose is? Players report the abnormalitys, and if needed they could be asked for more specific details about it, to find a solution, or to fix the bug, if it is a bug. More on, reply above.
Quote:
Originally Posted by Tigairius
I have doubts that you're doing any "suffering" as you described, everyone on the game is treated equally and everyone has to deal with the problems equally.
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I assumed the right here, to speak for the community. Shouldn't do that.
Quote:
Originally Posted by Tigairius
As Dusty said, little bugs are not our highest priority, especially with a development team consisting of mostly 1-3 volunteer developers.
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Little bugs at least show some progress, they are fastely fixed, and a lot of small bugs cause a gigantic problem. Especially if all you continuously trampling over half finished things, that don't have any purpose, broken things, and misbalanced things. You state there that the development team is shorthanded, so this would be the best moment to care about things that you might declare as minor, yet you are trying to bring something huge on the feet with a understaffed team, how does this make sense? Don't want to talk it bad, but a major progress, with a undermanned group, sounds like a ton more of small bugs.
Quote:
Originally Posted by Tigairius
When there are bigger issues at hand, it would be irresponsible of me to concentrate on the small bugs and graphical errors that can easily be addressed at a later date.
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As I see it, those big issues, are a result of those many little "to-do" things. Less the graphical problems, but a lot of not working or not properly working components, which causes a misbalance, and make the customers unhappy.
I might be an total ass by times, but the least thing I am is being irrationally or unreasonable.