cant log in - Bug

Golbez · #1 08-30-2003, 12:31 AM

says it all.
I put press Ok, on my RC or Graal so it loads the server list and all it does is say "Could not connect". So, I go to upgrade my Graal and the site isnt working... Whats wroung??
Oh btw, any other site or games load its just Graal...

Thought · #2 08-31-2003, 03:07 AM

Open up a DOS (or, Command) prompt.

Type:

Quote:

ping listserver.graalonline.com

Does that give any errors?

Golbez · #3 08-31-2003, 07:08 PM

Quote:

Originally posted by Thought
Open up a DOS (or, Command) prompt.

Type:

Does that give any errors?

it shows this. (attached)

Judge_S · #4 08-31-2003, 10:10 PM

Quote:

Originally posted by Golbez

it shows this. (attached)

That means you aren't getting any information back from the RC server.
Check your internet connections, and perhaps the server people use to connect their RCs is down.

Tseng · #5 09-02-2003, 11:23 PM

Quote:

Originally posted by Judge_S

That means you aren't getting any information back from the RC server.
Check your internet connections, and perhaps the server people use to connect their RCs is down.

"RC Server"?

Golbez · #6 09-03-2003, 04:40 AM

This is sorta getting me mad now.. Its been a week, and still no connection to Graal.

Judge_S · #7 09-03-2003, 04:56 AM

Quote:

Originally posted by Tseng

"RC Server"?

Meh. Whatever the RCs connect to. I'm a ditz in this area, and I haven't used an RC in over two years.

Besides, I like sounding like I know things.

zell12 · #8 09-03-2003, 05:19 AM

Yout isp has not enabled the ip and port of the graal servers, for some reason they are disabled. Just contact your isp and tell them the ip and port ranges to add I forget the ip but the port is 14900

Thought · #9 09-03-2003, 08:07 AM

Quote:

Originally posted by zell12
Yout isp has not enabled the ip and port of the graal servers, for some reason they are disabled. Just contact your isp and tell them the ip and port ranges to add I forget the ip but the port is 14900

Where the heck did you get that from?

zell12 · #10 09-03-2003, 05:24 PM

It happened to me before.

Golbez · #11 09-04-2003, 12:38 AM

Alright then I guess I need to IP... anyone know it?

Minoc · #12 09-04-2003, 01:07 AM

Maybe a firewall is blocking it?

Thought · #13 09-04-2003, 01:52 AM

It is currently 207.44.156.91.

Golbez · #14 09-04-2003, 11:04 PM

So I call my cable company (im on cable connection) and tell them this "Hello, im ____ and im having problems connecting through a site through YOUR internet service.. I went on the sites forums and asked for help, one of the guys there said that, if I get the IP and port of the website, and give it to you guys, you will eanble it. Im currently paying for this site, well its a game also, and im losing money because you guys wont eanble this IP for what ever reason. Oh before you say its my router, its not. I know alot about computers, and I know what it is like when my router is blocking it, it happened before. This is a totaly different situation from, my router. It doesnt even read the site..."
Guy responds to something like, "Okay, we can eanble it but what is the IP of the site and its port."
Me- "IP is, 207.44.156.91 and its port is 14900"
"It should be fixed in awhile, if it doesnt work call back and ask for ____, witch is me."

Is that good enough, or would I need more info....

CheeToS2 · #15 09-04-2003, 11:33 PM

Quote:

Originally posted by Golbez
Is that good enough, or would I need more info....

That IP (I didn't check) is only the listserver (I guess?).. chances are you'd need to get the gserver IPs allowed too (or just the ports).. if it is the ports, well.. it graal doesnt only run on 14500, try 14500-14600.. I think

Golbez · #16 09-05-2003, 12:00 AM

Quote:

Originally posted by CheeToS2

That IP (I didn't check) is only the listserver (I guess?).. chances are you'd need to get the gserver IPs allowed too (or just the ports).. if it is the ports, well.. it graal doesnt only run on 14500, try 14500-14600.. I think

Your kidding me? So I need all these IPs/Ports just to play Graal??? Cant I just tell them the site?

Thought · #17 09-05-2003, 12:47 AM

No problem,

Graal Server List - 207.44.156.91 / 14922
-
Atlantis - 207.44.168.16 / 14903
Babylon - 207.44.168.16 / 14937
Delteria - 207.44.168.16 / 14915
Doomsday - 207.44.168.16 / 14931
Era - 207.44.188.24 / 14943
Graal The Adventure - 207.44.210.74 / 14903
Graal 2002 - 207.44.188.24 / 14901
Graal 2001 - 207.44.242.88 / 14920
Graalympus - 207.44.188.24 / 14908
N-Pulse - 207.44.168.16 / 14907
Graal Kingdoms - 207.44.210.74 / 14933
Rudora - 207.44.188.24 / 14929
Shaded Legend - 207.44.168.16 / 14923
Unholy Nation - 207.44.210.74 / 14926
Valikorlia - 207.44.188.24 / 14906

I did not list the private playerworlds, for obvious reasons, as you can assume, there are too many of them.

Golbez · #18 09-05-2003, 12:54 AM

Well is it possible I can just give a range??? I mean thats alot to say on the phone, specialy when you have to say them slow and clearly so the person can hear it...

Thought · #19 09-05-2003, 05:43 AM

Quote:

Originally posted by Golbez
Well is it possible I can just give a range??? I mean thats alot to say on the phone, specialy when you have to say them slow and clearly so the person can hear it...

Probably 204.44.*.*, and ports 14900 to 15000.

Golbez · #20 09-05-2003, 11:07 PM

Well.. im just going to sue my Cable company... Part of the deal was 24/7 Techniqal support but there lines are all busy.. I call and its busy

Riot-Starter · #21 09-06-2003, 12:07 AM

Quote:

Originally posted by Golbez
Well.. im just going to sue my Cable company... Part of the deal was 24/7 Techniqal support but there lines are all busy.. I call and its busy

Your still getting 24/7 support.
Can't be helped if others need help too.

Golbez · #22 09-06-2003, 12:25 AM

Quote:

Originally posted by Riot-Starter

Your still getting 24/7 support.
Can't be helped if others need help too.

Um.. but its busy like 24/7.. everytime I call its busy

CheeToS2 · #23 09-06-2003, 12:54 AM

Quote:

Originally posted by Thought

Probably 204.44.*.*, and ports 14900 to 15000.

Mind resending the email you said you sent a few weeks ago?

I am interested

Thought · #24 09-06-2003, 02:41 AM

Quote:

Originally posted by CheeToS2

Mind resending the email you said you sent a few weeks ago? I am interested

Did you send it from an AOL, or Hotmail host?

CheeToS2 · #25 09-06-2003, 11:09 PM

Quote:

Originally posted by Thought

Did you send it from an AOL, or Hotmail host?

aohell, yeah :x guess their stupid filter blocked you

Golbez · #26 09-06-2003, 11:25 PM

Well, I found out it isnt my cable company because its only effecting my PC!! I tried on my brothers computer and it worked fine O_o;; (my brother's PC is routed to my computer)

marcoR · #27 09-06-2003, 11:41 PM

I told you it was your firewall.

Angel · #28 09-07-2003, 01:17 AM

Quote:

Originally posted by zell12
Yout isp has not enabled the ip and port of the graal servers, for some reason they are disabled. Just contact your isp and tell them the ip and port ranges to add I forget the ip but the port is 14900

If he cant get to the site (Port 80) (Think his ISP is blocking port 80 too?) and he cant get to the server list but his brother in the same house and the same ISP can? Im guessing some how a firewall at graal is blocking his IP. but then his brother is prolly using the same IP (Same Broadcast IP from the router) that dont explain it. So Im outta ideas.

What kinda firewall do you have?

Tseng · #29 09-07-2003, 01:28 AM

Uh, it could also be his DNS.

Thought · #30 09-07-2003, 01:50 AM

Quote:

Originally posted by Tseng
Uh, it could also be his DNS.

Compare the IP provided in his ping screenshot to the one that listserver.graalonline.com is currently set to

Loriel · #31 09-08-2003, 02:54 AM

I think Unixmad has made his servers not respond to ping. So pinging the list server probably is of much use. I do not get any pong either, but can load the serverlist just fine.

Also, as his brother's computer, routed through Golbez' PC, can access Graal, I do not think a firewall is to blame.

Quote:

So Im outta ideas.

#2

Golbez · #32 09-08-2003, 11:45 PM

Quote:

Originally posted by Angel

What kinda firewall do you have?

Well.. I dont really have a firewall. Im being protected by my router (ya I know its stupid of me to have a wide open computer on a game for of hackers...) My router is Netgear.
I might just reformatt and see if that would work, but it will be awhile before I do that I need my moms okay, and then I have to copy alot of my stuff to CDs.. (over 40 gbs of stuff..)

Judge_S · #33 09-09-2003, 03:48 AM

If you're using Windows XP, you have a firewall - though I don't see how that would affect the current situation.

Admins · #34 09-09-2003, 03:54 AM

Please do

tracert usa10.legende.net

on the command line and post the results here (it will try to trace the route to the Graal Kingdoms server). Then we can see if it's our isp blocking you or if it's your isp, or someone else.

Golbez · #35 09-09-2003, 04:01 AM

Im getting timeouts again

marcoR · #36 09-09-2003, 03:14 PM

I suppose they're blocking you then

Golbez · #37 09-09-2003, 03:27 PM

Quote:

Originally posted by marcoR
I suppose they're blocking you then

Is that a good thing? Or a bad thing? I hope its a good thing

Admins · #38 09-10-2003, 12:39 AM

192.168.0.1 is the standard gateway in local networks, that must be your router, don't know why it is blocking connections to graalonline though, can't you configure it somehow?

Golbez · #39 09-10-2003, 12:43 AM

Quote:

Originally posted by Stefan
192.168.0.1 is the standard gateway in local networks, that must be your router, don't know why it is blocking connections to graalonline though, can't you configure it somehow?

heh, but how can it be my router if its working fine on my brothers computer?

(me and my brother are routed together)
I dont have access to my panel at all, I'd have to ask my brother. However before when it was blocked by my router I was able to connect to Graal, and not the site (it would say something like "Blocked by Netgear). Angel said it her self this is a strange bug.. Could it be a trojan?

marcoR · #40 09-10-2003, 01:04 AM

I don't know much about this stuff... but I think it is you stefan =x