Quote:
Originally Posted by excaliber7388
Also better customer service is a must
You have to keep your customers happy if you want to keep them.
Also: take their advice, they know what's best for the game they play. THey know what people their age think. Losten to them, and you can keep everyone happy. Happy customers pay you more.
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It is impossible to make everyone happy. Really, it depends on how far you think the owners should go to keep customers happy. They should never go so far as to degrade themselves, and the game/product. Sometimes it is really hard to find a happy medium, especially when you are dealing with children.