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-   -   guild cp broken (https://forums.graalonline.com/forums/showthread.php?t=134268766)

Jakov_the_Jakovasaur 09-27-2013 06:17 PM

guild cp broken
 
hello!

i have been trying to create a guild for people who like mulberry fruits, which is something i paid money to upgrade my account in order to do, but the guild cp always fails to load, can this please be fixed?

thank you!

Minoc 10-02-2013 10:59 AM

The guilds list hasn't been updated since September 2012.
The administration has pretty much abandoned global guilds.

Minoc 04-16-2014 01:09 PM

Quote:

Originally Posted by Jakov_the_Jakovasaur (Post 1722890)
hello!

i have been trying to create a guild for people who like mulberry fruits, which is something i paid money to upgrade my account in order to do, but the guild cp always fails to load, can this please be fixed?

thank you!

Is your guild ready yet? I'd love to join!

Jakov_the_Jakovasaur 04-17-2014 06:08 AM

unfortunately guildcp is still broken and i have no intention of re-upgrading to gold

Minoc 04-18-2014 07:00 AM

Quote:

Originally Posted by Jakov_the_Jakovasaur (Post 1726771)
unfortunately guildcp is still broken and i have no intention of re-upgrading to gold

Have you tried contacting [email protected]?

Anyway I assume you're entitled for a refund, since a major service that was promised with the purchase wasn't provided.

Jakov_the_Jakovasaur 04-18-2014 09:37 AM

Quote:

Originally Posted by Minoc (Post 1726791)
Have you tried contacting [email protected]?

April Fools was over 2 weeks ago!

Spiker 04-19-2014 09:01 AM

Quote:

Originally Posted by Jakov_the_Jakovasaur (Post 1726793)
April Fools was over 2 weeks ago!

Does anybody even monitor that e-mail anymore? Seriously, there needs to be a higher power support system for this game, since there are thousands of players on iPhone and such.

Jakov_the_Jakovasaur 04-19-2014 09:19 AM

they made a support centre for mobile/flash servers -

http://support.toonslab.com/

for some reason they didnt feel that those who pay the much higher prices for temporary subscriptions on pc graal (rather than $1 or $2 for a permanent upgrade) are worthy of receiving this service

callimuc 04-19-2014 08:32 PM

Quote:

Originally Posted by Jakov_the_Jakovasaur (Post 1726803)
they made a support centre for mobile/flash servers -

http://support.toonslab.com/

Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.

Quote:

Originally Posted by Jakov_the_Jakovasaur (Post 1726803)
for some reason they didnt feel that those who pay the much higher prices for temporary subscriptions on pc graal (rather than $1 or $2 for a permanent upgrade) are worthy of receiving this service

Contacting responsible people directly (which should be the tip of all possible ways to get help) multiple times hasn't worked for me in the past. I'm sure there must be something big awaiting us if there is no time for help, heads up! Maybe the ability to toggle the loading sounds of the FB games on/off??

Jakov_the_Jakovasaur 04-19-2014 08:43 PM

Quote:

Originally Posted by callimuc (Post 1726810)
Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.

apparently it began spreading through an upper staff member of izone, which is hardly surprising as that server name is closer to a certain someones heart than iera and iclassic

Quote:

Originally Posted by callimuc (Post 1726810)
Contacting responsible people directly (which should be the tip of all possible ways to get help) multiple times hasn't worked for me in the past. I'm sure there must be something big awaiting us if there is no time for help, heads up! Maybe the ability to toggle the loading sounds of the FB games on/off??

its obviously graal 6.1 for windows and linux, as there must surely be a really big update that has delayed its release for a month after mac thus far

Torankusu 04-20-2014 01:13 AM

Quote:

Originally Posted by callimuc (Post 1726810)
Actually I've never heard about this link, and I'm working on the mobile Era o.o

I don't know who's giving that link to players and I don't know who's even checking it but I can tell that it's not our staff team.

Not surprising, considering you were less active than I was, and I was the one removed for inactivity. Oddly enough, I was given access to the support center because of my activity? Oh well.

callimuc 04-20-2014 10:34 AM

Quote:

Originally Posted by Torankusu (Post 1726816)
Not surprising, considering you were less active than I was, and I was the one removed for inactivity. Oddly enough, I was given access to the support center because of my activity? Oh well.

I've had my reasons which people were aware of. Never the less, I still kinda knew what's been going on regarding such stuff

Spiker 04-20-2014 10:54 PM

Quote:

Originally Posted by callimuc (Post 1726831)
I've had my reasons which people were aware of. Never the less, I still kinda knew what's been going on regarding such stuff

Jail

MysticalDragon 04-24-2014 11:22 AM

http://support.toonslab.com/ is a official support system by Unixmad, all Iphone/facebook managers have access to support there server. The global guild system is pretty much worthless. But email Xor at [email protected], he is currently the global Guilds Administrator and can pretty much push anything threw.

callimuc 04-24-2014 03:02 PM

Quote:

Originally Posted by MysticalDragon (Post 1726895)
The global guild system is pretty much worthless

well yet that's part of the feature most people paid/are paying for. If there is no more support for that it should be removed and stop getting advertised

Jakov_the_Jakovasaur 04-24-2014 04:39 PM

perhaps global guilds wouldnt be as worthless if this platform wasnt treated as abondonware in the first place


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