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Old 09-25-2014, 11:04 AM
Arch_Angel Arch_Angel is offline
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I can't access the RC on my own server

Can anyone in this forum escalate my issue for a quicker resolution?

I am getting the "IP not in list of IP ranges" error when attempting to log in to my server (Dev Angel). I've sent a support ticket and the status was moved to "Resolved" and I was told to try again. It didn't work.

I've responded to the ticket and even included my IP to help out. Still no resolution...

I normally wouldn't be this impatient, but I've been trying to get access to the server(s) I purchased for a little over a month now (spanning over numerous support tickets and even a paypal case).



Please help me?
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Old 09-25-2014, 12:35 PM
fowlplay4 fowlplay4 is offline
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Check your email/spam for 'Graalonline Approved IP' emails after you try to login.
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Old 09-25-2014, 12:55 PM
Arch_Angel Arch_Angel is offline
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Quote:
Originally Posted by fowlplay4 View Post
Check your email/spam for 'Graalonline Approved IP' emails after you try to login.
This worked - about 20 emails right into my spam.

Thank you for the help, fp4.
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Old 09-25-2014, 05:01 PM
fowlplay4 fowlplay4 is offline
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yw.
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