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  #1  
Old 03-23-2009, 09:46 PM
mistral_007 mistral_007 is offline
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Cant log onto classic, and lagging problems.

Well, I got two problems.

First one. I lag like ****, never happend before. You cannot blame the computer, my graphic card, my router (probably). I got package losses, when checking my lag in graal it goes into pikes. Doing tracert to the graal ip it jumps up to some hundreds of ms somewhere around the end of my host server and the first receiving server in europe (62-101-55-33.lidero.net). This happens in periods.

Second one. I cant log onto graal classic only. All other servers are fine, and a guest accounts fine. We've tried to change my start level, and remove my flags. It just says connecting and after a while it says im disconnected for not moving.


I've (with some help) reported both problems to stefan but not any help so far.
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  #2  
Old 03-24-2009, 12:29 PM
DarkCloud_PK DarkCloud_PK is offline
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I looked into that with Bell the other day, did a reset.
She said something about your account needing a global disconnect or something.

According to your stats and account, you have the same stats etc as someone who has never logged on before, so there shouldn't really be anything preventing you as far as script bugs or level bugs like that.
Past the reset, you'd have to ask a global if you still can't connect now.
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  #3  
Old 03-24-2009, 12:34 PM
mistral_007 mistral_007 is offline
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Quote:
Originally Posted by DarkCloud_PK View Post
I looked into that with Bell the other day, did a reset.
She said something about your account needing a global disconnect or something.

According to your stats and account, you have the same stats etc as someone who has never logged on before, so there shouldn't really be anything preventing you as far as script bugs or level bugs like that.
Past the reset, you'd have to ask a global if you still can't connect now.
Yea stefan got a message about a global reset a week ago. Hopefully it will happen soon.
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  #4  
Old 03-24-2009, 12:35 PM
mistral_007 mistral_007 is offline
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Quote:
Originally Posted by DarkCloud_PK View Post
I looked into that with Bell the other day, did a reset.
She said something about your account needing a global disconnect or something.

According to your stats and account, you have the same stats etc as someone who has never logged on before, so there shouldn't really be anything preventing you as far as script bugs or level bugs like that.
Past the reset, you'd have to ask a global if you still can't connect now.
Does that mean my stats are at 0, or just that i havent logged on but still have the stats?
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  #5  
Old 03-24-2009, 12:36 PM
DarkCloud_PK DarkCloud_PK is offline
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Hopefully it works when you get it.

Sorry that there isn't much we can do as far as on Classic's end.
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  #6  
Old 03-24-2009, 12:39 PM
DarkCloud_PK DarkCloud_PK is offline
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Quote:
Originally Posted by mistral_007 View Post
Does that mean my stats are at 0, or just that i havent logged on but still have the stats?
your stats are 0
like you have never logged on before.
not even online seconds, which wouldnt have gotten reset.

so on our end of things, its like you're not logging in at all.
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  #7  
Old 03-24-2009, 01:05 PM
mistral_007 mistral_007 is offline
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Quote:
Originally Posted by DarkCloud_PK View Post
your stats are 0
like you have never logged on before.
not even online seconds, which wouldnt have gotten reset.

so on our end of things, its like you're not logging in at all.
Thats really weird... hopefully the stats arent completly gone.
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  #8  
Old 03-24-2009, 01:07 PM
DarkCloud_PK DarkCloud_PK is offline
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they are, it is if you have never logged onto the server before.
were you able to successfully log on before? if so, when?
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  #9  
Old 03-24-2009, 01:11 PM
mistral_007 mistral_007 is offline
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Originally Posted by DarkCloud_PK View Post
they are, it is if you have never logged onto the server before.
were you able to successfully log on before? if so, when?
Last saturday it was OK. 14 mars (only lag problems)
Last monday it didnt work. 15 mars
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  #10  
Old 03-24-2009, 01:13 PM
DarkCloud_PK DarkCloud_PK is offline
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On the account MisTRal_007 or as a guest?
If on MisTRal_007, I'm sorry to say it, but Bell fully reset your account in that case, if you had any stats from the past few years, they aren't there anymore.
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  #11  
Old 03-24-2009, 01:14 PM
mistral_007 mistral_007 is offline
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Quote:
Originally Posted by DarkCloud_PK View Post
On the account MisTRal_007 or as a guest?
If on MisTRal_007, I'm sorry to say it, but Bell fully reset your account in that case, if you had any stats from the past few years, they aren't there anymore.

Both on mistral ofcourse. A guest allways worked.

Weird since she said she didnt fully reset it.
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  #12  
Old 03-24-2009, 01:20 PM
DarkCloud_PK DarkCloud_PK is offline
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I'm pretty sure it was reset, I don't remember 100 percent as it was a few days ago and a few things were being tried. However, I didn't think onlinetime got reset with resets from RC, but Bell is global and I don't know if that changes anything regarding resets, I haven't reset an account in over 5 years myself.

Still doesn't explain why you still aren't able to log on though.
Might be in Stefan's hands.
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  #13  
Old 03-24-2009, 02:36 PM
DarkCloud_PK DarkCloud_PK is offline
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We found a backup of your account and restored your account accordingly.
Now it's just a matter of figuring out why you cant get online.
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  #14  
Old 03-24-2009, 02:56 PM
mistral_007 mistral_007 is offline
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Quote:
Originally Posted by DarkCloud_PK View Post
We found a backup of your account and restored your account accordingly.
Now it's just a matter of figuring out why you cant get online.
Thanks. i guessed something like that existed.
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  #15  
Old 03-24-2009, 04:28 PM
DarkCloud_PK DarkCloud_PK is offline
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Try logging on now that you have been backed up.
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