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Old 05-07-2010, 03:35 AM
Elizabeth Elizabeth is offline
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Support Responses

I was wondering how long it takes to get a response from the support email. Thanks
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Old 05-07-2010, 03:38 AM
Imperialistic Imperialistic is offline
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The Graal administration is very quick and asap when it comes to customer service, I'm suprised.
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Old 05-07-2010, 03:38 AM
napo_p2p napo_p2p is offline
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It probably depends. I would wait at least a day before following up, but response times are usually within an hour or two.
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Old 05-07-2010, 03:40 AM
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They've been pretty quick for me.
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Old 05-07-2010, 04:09 AM
TSAdmin TSAdmin is offline
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Sorry, I slept in It's now just after midday for me (GMT+10 ftw). I'm going to be reading through Accounts Support and General Support after I've finished with the forums (This is the last thread I need to read actually). I'll respond when I get to yours
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  #6  
Old 05-07-2010, 04:34 AM
Elizabeth Elizabeth is offline
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Thanks!
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