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Originally Posted by HoudiniMan
Managers are responsible for all content on their server and should monitor uploading closely.
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The managers can't be held responsible for what is uploaded; so long as they handle the situation as it should be.
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You are not permitted to use the File Browser for any non-Graal-related files.
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Does this include temp folder?
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Staff:
Recognized staff heirachy:
Manager
Server Administrator
Department Chief
Department Staff
Department Trainee
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Complete disagree. On Vesporia, our staff ranks are like this:
Staff (development staff; rights are given based on what is needed)
PR (player relations)
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All staff positions should be genuine and with an exclusive purpose. E.g. You do not need someone to upload heads when the manager or graphics admin could do that.
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That's crazy. Why shouldn't Player Relations staff be able to upload heads, etc? All it does is allow the developers to create a better server.
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All RC’s should be placed under an IP or PCID lock to limit unauthorised access to the RC account. See Security.
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It's been locked like that for years
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Staff should limit mass messages to important server announcements because (on or off tag) Staff mass messages override the "ignore mass messages" option in the Graal client.
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Yes, instead of fixing this, let's just tell staff to not mass message
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All servers should have an outline of what is and what is and isn’t tolerated on their Playerworld.
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Can we just link to the Graal rules?
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These rules should be posted in a highly-visible fashion on the playerworld.
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Like what?
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Nobody other than the Manager should have rw access to any important logs such as rclog.txt. This is best achieved by only granting r access to the logs/ folder to staff who need to read logs.
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I agree, however, rclog.txt is always read-only.
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NPCs may be used to substitute RC actions (e.g. warpto) where possible. These should be secure (e.g. account and guild checking on the serverside). NPCs should not be used to substitute RC rights if they can’t be made secure.
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Why?
If someone isn't important enough to the server to have RC, they don't need to warp. Like Skyld said, perhaps being able to warp to certain locations such as events.
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ALL RCs need an IP range or PCID lock. A PC ID can be used in the “IP Range(s):” field. When setting an IP range it needs to be at least 2 octets, or more if possible (e.g: 123.456.*.*). To set a PC ID as the IP Range, use /openaccess Account (while that person is online) you will see the PC ID in the title of the dialog. Enter the PCID in the IP Range field (e.g: pc:12345).
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Is this a rule, or a guide? You can't log onto Graal if you don't have IP ranges (or PCID) set.
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[*]NO staff tool should be abusable. (e.g. If you have a tool to change bad nicknames, the tool can set the offending nickname to the user's account instead of anything entered by the staff member using it.)
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lol ... there aren't many staff tools that aren't abusable, but can still be used to get the job done, always.
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All bans must be for a clear reason. You can not just ban someone because you dislike them.
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Ork is gonna take this one really hard.
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Players should be warned and go through some sort of punishment system before a ban, such as warning then jail. Big offences such as trainer usage and disruptive behaviour affecting the whole playerworld do not need a warning first. Jail should always be used before ban when possible.
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I disagree; it's a waste of time to make a jail, and it can even potentially hurt your server by causing un-needed lag (mainly if you suck at scripting).
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Bans should also be documented in detail in the comments of a player's account. To record comments use /opencomments PlayerAccountHere
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What are ban reasons for, again?
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GraalOnline reserves the right to make special-case amendments and additions to its rules and policies and the steps it takes concerning violation of these policies and rules. Players are required to keep up-to-date with any changes to Graal policy concerning rules and gameplay by checking them frequently. To keep users aware of any amendments they will be posted in the GraalOnline communication center forums, under the section 'PlayerWorlds Main Forum'.
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Even if you follow all these rules, we can still globally ban you, just because we feel like it.