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  #1  
Old 07-31-2011, 10:48 PM
StormYs StormYs is offline
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Why?

I've been wondering about this for quite some time.
Why do I get a auto gold subscription when my gold runs out, is it even legal to force me to buy gold package with my remaining gelats?

Why am I not allowed to choose when I want to upgrade back to gold or use them for another cause, they are my gelats aren't they?

Is there a option to turn the auto subscription off?
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  #2  
Old 07-31-2011, 10:52 PM
Crow Crow is offline
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Open up the shop inventory, select your Gold subscription and click "don't renew" or anything similar.
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Old 07-31-2011, 11:04 PM
StormYs StormYs is offline
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Ah thx, that helped.

Though the settings should be readjusted imo, it would be more logically to have the "do not renew gold" option as a standard.
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Old 07-31-2011, 11:04 PM
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It is also worth noting that the auto renew feature will enable again if you upgrade your subscription.
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Old 07-31-2011, 11:08 PM
StormYs StormYs is offline
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Originally Posted by cyan3 View Post
It is also worth noting that the auto renew feature will enable again if you upgrade your subscription.
That's just stupid -_-

Thanks for the info.
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  #6  
Old 08-01-2011, 02:39 AM
OasaTor_PK OasaTor_PK is offline
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Thanks to this thread I remembered I had 1 day to cancel it before it auto deducts my gelats.

Thx dudes.
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  #7  
Old 08-01-2011, 04:32 AM
xXziroXx xXziroXx is offline
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Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.
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Old 08-01-2011, 05:45 AM
Unkownsoldier Unkownsoldier is offline
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Quote:
Originally Posted by xXziroXx View Post
Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.
Ya, but most of the time its money like USD, not in-game currency that has other uses in the game itself.
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Old 08-01-2011, 03:47 PM
Felix_Xenophobe Felix_Xenophobe is offline
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Quote:
Originally Posted by xXziroXx View Post
Most MMO's, websites etc. where you pay for monthly subscriptions auto renew by default.
Usually those games state clearly that it will be renewed. And cancelling the recurring payment is not a button hidden in the inventory like some retarded scam.
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Old 08-02-2011, 04:12 PM
StormYs StormYs is offline
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Quote:
Originally Posted by Felix_Xenophobe View Post
Usually those games state clearly that it will be renewed. And cancelling the recurring payment is not a button hidden in the inventory like some retarded scam.
Exactly.
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Old 08-03-2011, 02:01 AM
SlyRemixed SlyRemixed is offline
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So true!, i never noticed before, but that's because i always get 300 gelats for gold per month instead of buying high amount of gelats with a credit card... i guess i'll remember this thread whenever i buy a package of gelats lol.
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Old 08-07-2011, 08:35 PM
Googi Googi is offline
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Quote:
Originally Posted by StormYs View Post
Though the settings should be readjusted imo, it would be more logically to have the "do not renew gold" option as a standard.
I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.
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Old 08-07-2011, 10:18 PM
Craigus Craigus is offline
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Originally Posted by Googi View Post
I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.
Agree with this, auto-renew is common sence it's a nice feature that you can cancel the grelat re-subscribe and i never had trouble finding it it's in the same place as you "purchase" subscription.
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Old 08-07-2011, 10:20 PM
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personally have never had problems with this, I knew how to stop my auto-subscription from the day that I purchased Gold. The second you hit "Subscribe" to get Gold for the month they give you the option not to auto-subscribe next month.
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Old 08-08-2011, 06:29 PM
StormYs StormYs is offline
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Quote:
Originally Posted by Googi View Post
I don't think most people want to have to renew manually every month considering people renew way more months than they don't renew.
Not sure where you get those numbers, anyway.

Worst case scenario for someone who wants to renew their gold every month:
When someone who wants to renew their gold every month but forgets to or doesn't know how to renew it, worst thing that can happen is that they get a trial status until they upgrade again.

Worst case scenario for someone who doesn't want to renew their gold:
Lose their gelats.

"The second you hit "Subscribe" to get Gold for the month they give you the option not to auto-subscribe next month."

Never saw this option, maybe ur paying method is different than mine.

I am quite sure that they will keep the subscribing method as the way it is, so they can keep on earning money from those that do not know.
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