I just checked our support database and you have opened only 1 support ticket and it has been managed in 1 day with 4 people involved.
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January 3, 2006 4:43 pm
Subject: Ancient Bamboo Rod
"I recently wiped my weapon so it would be clean again. It is my one of a kind ancient bamboo rod. The original stats were 10 damage, attacks: phys and cold, dex +2, str +1. When I reset it went to 7 damage, attacks: phys, and dex +1 wis +1. I had this fixed in the past but the weapon was directly edited rather than editing it's arch type. I spoke to Lance and we found the problem. He told me to have Stefan or another high staff member edit the arch type itself so that this does not happen again. Thanks alot."
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January 3, 2006, 4:43 pm Schlurfy has taken the ticket and asked Björn "you can fix it?"
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January 3, 2006, 6:26 pm Schlurfy replied to you saying:
"We are working on that, please be patien and dont open a new ticket. Thank you."
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January 4, 2006, 1:42 am dNeonb make a internal comment:
"Someone knows if the stats he gave are correct?
Becasue the arch is:
dam 7
Wis 1
Dex 1 "
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January 4, 2006, 5:47 am Lance replyed with a internal comment:
"From his mudaccount before he reset it:
arch bamboorod_wisdom
name Brad's Ancient Bamboo Rod
title of Ogma
slaying faerie,dwarf
Str 1
Dex 2
dam 60
level 20
attacktype 1041
weight 80000
magic 7
last_eat 11
applied 1
identified 1
been_applied 1
end "
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January 4, 2006, 7:16 pm dNeonb replied to you with:
Subject: Ancient Bamboo Rod
Fixed.
- Björn (Playerworld & Graal Kingdoms Administration)
Quote:
Originally Posted by Brad
Customer support hasn't been to good to me but whatever I'm not getting involved with something I could care less about.
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