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  #1  
Old 11-26-2009, 06:22 AM
Tim_Rocks Tim_Rocks is offline
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Community Names

I want a feature to be able to have a new tab in player on the RC for community names. I'm not a fan of the 'Graal######' (I'm sure you agree), so here is the issue.. When I'm looking for a player and their account name happens to be 'Graal######' it's inconvenient to have to search around for the player when all you know them by is their community name and even if you did know their 'Graal######' you still have to look through a long list of other 'Graal######'..
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Old 11-26-2009, 06:23 AM
cbk1994 cbk1994 is offline
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Down with community names!
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Old 11-26-2009, 11:00 PM
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Down with community names!
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Old 11-26-2009, 03:31 PM
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It's showing the community name in an updated (my) version of RC, not sure when we can provide that though.
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Old 11-26-2009, 11:07 PM
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What exactly is the purpose of community names anyway? It seems like so many limitations implemented in Graal have no true benefits, or if there are any, they're vastly outweighed by the discouragement created, the negative aspects, and the inconvenience to both players and staff.

Stefan, I suggest you and unixmad just buy a "Business for Dummies" book and learn something.
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Old 11-27-2009, 01:50 AM
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What exactly is the purpose of community names anyway? It seems like so many limitations implemented in Graal have no true benefits, or if there are any, they're vastly outweighed by the discouragement created, the negative aspects, and the inconvenience to both players and staff.

Stefan, I suggest you and unixmad just buy a "Business for Dummies" book and learn something.
u go girl!
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Old 11-27-2009, 03:05 AM
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The community names greatly simpify the account creation and player identifcation system. It makes it possible to have people without any account (guests), players with accounts identified by emails and creation of namesless (Graal#) accounts, and still provides compatibility with the guilds system and login for forums and wiki. It's the base for the guest system (login without subscribing) and is also important for the iphone players which are identified by device id instead of account name.

Please stay on topic and make suggestions for improving the community name support.
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Old 11-27-2009, 03:38 AM
cbk1994 cbk1994 is offline
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Originally Posted by Stefan View Post
The community names greatly simpify the account creation and player identifcation system. It makes it possible to have people without any account (guests), players with accounts identified by emails and creation of namesless (Graal#) accounts, and still provides compatibility with the guilds system and login for forums and wiki. It's the base for the guest system (login without subscribing) and is also important for the iphone players which are identified by device id instead of account name.

Please stay on topic and make suggestions for improving the community name support.
There is absolutely no reasonable benefit that is derived from using community names. The only possible thing I can see is that community names make it so trials don't use it up all "good" account names. Hooray!

That small benefit doesn't even come close to making up for the inconveniences and frustrations they cause. Account names worked fine.

Listen to the players, the developers, even the global staff. None of them like community names. Maybe they're on to something.
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Old 11-27-2009, 03:59 AM
Stephen Stephen is offline
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Originally Posted by cbk1994 View Post
There is absolutely no reasonable benefit that is derived from using community names.
Perception is reality. The benefits are from an accounts management & administration side. There are problems with the way they're handled - it's difficult for staff. That's why Stefan is trying to accept suggestions, but he's not getting many here.
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Old 11-27-2009, 05:01 AM
Tigairius Tigairius is offline
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Originally Posted by cbk1994 View Post
There is absolutely no reasonable benefit that is derived from using community names. The only possible thing I can see is that community names make it so trials don't use it up all "good" account names. Hooray!

That small benefit doesn't even come close to making up for the inconveniences and frustrations they cause. Account names worked fine.

Listen to the players, the developers, even the global staff. None of them like community names. Maybe they're on to something.
Prior to community names, there was no way to rename an inappropriate account without simply deleting the account and that person losing all of their items on all the servers. That problem is solved now.

Prior to community names, good names were being taken by trials that were never used. Now that problem is solved.

There are two reasonable benefits right there, and the list goes on.

I am not going to debate community names with you. The problem was not with them implementing community names, the problem was them implementing community names without properly updating the tools used by administrators (for example, you have to add the communityname to server options, but to edit their rights you have to use their account name, which makes it confusing to add new staff), but that is being corrected over time.

If there is a problem (aside from just "get rid of community names"), then just report it and it can get fixed. Community names are not going away, and they shouldn't either. They add more flexibility to the accounts system.

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Perception is reality. The benefits are from an accounts management & administration side. There are problems with the way they're handled - it's difficult for staff. That's why Stefan is trying to accept suggestions, but he's not getting many here.
Exactly.
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  #11  
Old 11-27-2009, 06:41 AM
cbk1994 cbk1994 is offline
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Perception is reality. The benefits are from an accounts management & administration side. There are problems with the way they're handled - it's difficult for staff. That's why Stefan is trying to accept suggestions, but he's not getting many here.
This doesn't matter whatsoever. I don't give a damn how easy it is for them to manage accounts, and neither do players. Players want to be able to have their own unique account names, not some generic Graal#. They cause headaches for developers who are already pushed close to the edge by lack of updates, and they are an inconvenience to players as well.

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Prior to community names, there was no way to rename an inappropriate account without simply deleting the account and that person losing all of their items on all the servers. That problem is solved now.
So we should let a small minority ruin it for others? If they make an inappropriate account, ban/disable the account, and force them to make another. It's their own fault, and the other players need not be punished.

Quote:
Prior to community names, good names were being taken by trials that were never used. Now that problem is solved.
There are other solutions to this, as well. For example, force trial accounts to use Graal######, but when they upgrade, they can change their account name. There could be a global event triggered on all servers when account name changes take place, and the stats could be transferred. Or you could go back to the old (better) trial system where stats are reset, force them to use a Graal######, and when they upgrade, they can create a new account. It's not even that big of a problem, most online services (e.g. Google) do it exactly the same way.

Quote:
If there is a problem (aside from just "get rid of community names"), then just report it and it can get fixed. Community names are not going away, and they shouldn't either.
We've made tons of posts on the forums about the problems already.
  • RC player list needs to show community names
  • Commands like /open, /opencomments, etc do not accept community names (/openaccess does, though)
  • Server options require community names, which is bad because community names can change.
  • There are no proper scripting functions (getAccount(), getCommunityName()), just some unknown sendtext stuff

There are more as well, just go look at the threads.

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They add more flexibility to the accounts system.
So?
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Old 11-27-2009, 04:13 AM
Door Door is offline
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Quote:
Originally Posted by Stefan View Post
The community names greatly simpify the account creation and player identifcation system.It makes it possible to have people without any account (guests), players with accounts identified by emails and creation of namesless (Graal#) accounts, and still provides compatibility with the guilds system and login for forums and wiki. It's the base for the guest system (login without subscribing) and is also important for the iphone players which are identified by device id instead of account name.
I read: "It's easier for me, even though all players and (unpaid) staff complain about it."
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Please stay on topic and make suggestions for improving the community name support.
I suggest you stop using this ridiculously inconvenient and impersonal system, at least for players who use a PC to play. It might be a little harder to keep up, but then perhaps you might actually be earning some of the money that players are paying. Stop trying to make things easier for yourself when this game is almost completely autonomous without you, yet you still profit from it.
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Old 11-27-2009, 05:15 AM
Tigairius Tigairius is offline
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Please stay on topic and make suggestions for improving the community name support.
The "/global communityname account" command was an excellent addition, but if you could add a command like '/getaccount' or even '/account' to greatly reduce the amount of typing involved, it would be very helpful
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Old 11-27-2009, 05:32 AM
Tim_Rocks Tim_Rocks is offline
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Well the tools need to be updated and released, that's a must. Also another suggestion, when you look at some ones profile, it says the account name at the top corner, that should be updated as well. So I think it should read community name:, account name:, then nick.
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Old 02-23-2010, 02:19 PM
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Well the tools need to be updated and released, that's a must. Also another suggestion, when you look at some ones profile, it says the account name at the top corner, that should be updated as well. So I think it should read community name:, account name:, then nick.
I've updated the scripted profile for v6 to display the account name as well.
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