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Old 07-02-2011, 06:16 PM
WanDaMan WanDaMan is offline
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Connection Problems

I'm unable to connect to any server - my firewall isn't blocking the request either. Anyone have any suggestions?
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Old 07-02-2011, 06:24 PM
fowlplay4 fowlplay4 is offline
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It's probably just an intermittent routing issue between your ISP and Graal PC servers.

It will probably resolve itself in an hour or so.
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Originally Posted by fowlplay4 View Post
Have you...

1. Restarted your modem?

2. Restarted your router?

3. Have you done a repair on your network adapter? To do so:
Open command prompt: start/run, cmd

Run the following commands:

ipconfig /release
ipconfig /renew
ipconfig /flushdns

Test Graal now. If it doesn't work then try the next commands.

You can also run the following command to reset your winsock:

netsh winsock reset

You can also re-install the TCP/IP stack in windows to help resolve networking issues:

netsh int ip reset resetlog.txt

Afterwards restart your computer.

4. Can you ping loginserver2.graalonline.com? The command is:

ping loginserver2.graalonline.com

Also run a trace route for further analysis:

tracert loginserver2.graalonline.com

If it bounces between two points/IPs it's an ISP issue and you will need to give them a call.

5. Is it just Graal you're having problems with? If not then I would recommend skipping the next steps and calling your ISP.

6. Have you tried testing Graal on other computers in your house?

7. If you have a router, have you tried hooking your computer directly to your modem and testing Graal?

8. Have you tried testing Graal on another connection with your computer that's having the issue?
Source: http://forums.graalonline.com/forums....php?p=1655977
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Old 07-02-2011, 06:26 PM
WanDaMan WanDaMan is offline
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Originally Posted by fowlplay4 View Post
Thank you very much, although I'm able to connect to the game server and retrieve information regarding the selected server - I'm just not able to connect to any server.
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Old 07-02-2011, 06:29 PM
fowlplay4 fowlplay4 is offline
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Originally Posted by WanDaMan View Post
Thank you very much, although I'm able to connect to the game server and retrieve information regarding the selected server - I'm just not able to connect to any server.
Start performing the commands I listed and I can help you diagnose the problem.

Also since you have access to Era iPhone try connecting there as well.
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Old 07-05-2011, 08:40 PM
WanDaMan WanDaMan is offline
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I re-installed and it worked first time! Thanks
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Old 07-07-2011, 01:00 AM
jkldogg jkldogg is offline
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Quote:
Originally Posted by WanDaMan View Post
I'm unable to connect to any server - my firewall isn't blocking the request either. Anyone have any suggestions?
ya i had the same problem i had to restart my modem 37 times to get it to work.

no sarcasm, but the real problem was that my malwarebytes and bitdefender were actually conflicting with the windows firewall and all 3 of them were blocking graal.exe LOL. so i added it to the allowed list and it worked
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