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  #1  
Old 12-12-2006, 11:00 PM
HitmanJ2XX HitmanJ2XX is offline
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Angry Account Help

I don't know where else to do this, but say your friend's acct, "ACCT" was shared, but only after it had lost its membership. Now this other person, "losr" has upgraded "ACCT" (the person who it was shared with). Who gets the account, and who is wrong. Constructive help only, and no its not my account, and no, my account is not up for sharing.
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Old 12-12-2006, 11:04 PM
Darlene159 Darlene159 is offline
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Quote:
Originally Posted by HitmanJ2XX View Post
I don't know where else to do this, but say your friend's acct, "ACCT" was shared, but only after it had lost its membership. Now this other person, "losr" has upgraded "ACCT" (the person who it was shared with). Who gets the account, and who is wrong. Constructive help only, and no its not my account, and no, my account is not up for sharing.
The person who originally upgraded the account is the account owner.
This should be done through the support center.
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  #3  
Old 12-12-2006, 11:09 PM
hampy hampy is offline
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Its a shame Ibonic isnt here to help , he would have fixed it before you even had time to post this thread
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Old 12-12-2006, 11:19 PM
cyan3 cyan3 is offline
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Its a shame Ibonic isnt here to help , he would have fixed it before you even had time to post this thread
Ibonic got things done the fastest i wish he was still here
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Old 12-13-2006, 06:22 AM
Devil Devil is offline
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Stop crying about Ibonic, a new account person will be hired eventually.

Do you want Ibonic to live his life out here on this game? Give the guy a break please.
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  #6  
Old 12-13-2006, 06:56 AM
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Ibonic got things done the fastest i wish he was still here
People need to some patience, that's all. Using the Support Center instead of posting a thread like this would get him a quicker response, but yes, Darlene is right. Whoever originally created/upgraded the account is the account holder. Although, if the original account creator/upgrader misplaced the transaction ID #, but the other person who he/she was sharing account with has the new ID #, that may cause a problem obviously if the account is being fought over who's it now belongs to.
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  #7  
Old 12-13-2006, 07:07 AM
Tyhm Tyhm is offline
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It's a fair question though. This is why account sharing is illegal in the first place, but that doesn't make for robust rules - In the unlikely event an account is somehow upgraded by the wrong person so to do, said Wrong Person did a lovely job of wasting money on an account they had no legal access to.
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  #8  
Old 12-13-2006, 11:28 AM
petro1212 petro1212 is offline
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Quote:
Originally Posted by Devil View Post
Stop crying about Ibonic, a new account person will be hired eventually.
damn a job opening one cannot obtain trough sucking up

Quote:
Originally Posted by HitmanJ2XX View Post
I don't know where else to do this, but say your friend's acct, "ACCT" was shared, but only after it had lost its membership. Now this other person, "losr" has upgraded "ACCT" (the person who it was shared with). Who gets the account, and who is wrong. Constructive help only, and no its not my account, and no, my account is not up for sharing.
*rewinds*
Quote:
Originally Posted by HitmanJ2XX View Post
I don't know where else to do this, but say your friend's acct, "ACCT" was shared.
I would suggest this "friend" wouldn't get any help other than a ban hammer, he clearly didn't mind bending rules on account sharing when it worked in his advantage.

I would also thank "losr" for donating 38 Euro's towards the charity called Graal Online. Immidiatly followed by a global ban on the account in question...

(and yet I wonder why I never got any costumer service jobs)
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  #9  
Old 12-13-2006, 02:39 PM
Elk Elk is offline
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its been 5 days now o-O
i expect more effort of the global team
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Old 12-13-2006, 02:56 PM
Matt Matt is offline
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its been 5 days now o-O
i expect more effort of the global team

5 days isn't a long amount of time. As Devil said before, people do have lives, not always including GraalOnline related things 24/7. If your problem is absolutely serious and needs to be taken care of right away, you can try forum pm'ing Stefan.
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  #11  
Old 12-13-2006, 03:42 PM
HoudiniMan HoudiniMan is offline
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Quote:
Originally Posted by Elk View Post
its been 5 days now o-O
i expect more effort of the global team
Aside from Stefan/Unixmad, only Ibonic and Lyndzey had the rights to take care of account issues.
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  #12  
Old 12-13-2006, 06:45 PM
HitmanJ2XX HitmanJ2XX is offline
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Quote:
Originally Posted by Darlene159 View Post
The person who originally upgraded the account is the account owner.
This should be done through the support center.
Last time I filled out a freaking ticket, i didn't get a reply. THAT was months ago, which lead me to stop playing Era completely. So tickets don't exactly have all my support. (No pun intended)
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  #13  
Old 12-13-2006, 06:59 PM
Elk Elk is offline
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Quote:
Originally Posted by HoudiniMan View Post
Aside from Stefan/Unixmad, only Ibonic and Lyndzey had the rights to take care of account issues.
Wow...a good Account Team indeed! (sarcasm)
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  #14  
Old 12-13-2006, 07:00 PM
HitmanJ2XX HitmanJ2XX is offline
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You'd think that somebody else would be hired to help or something? Or at least allow people to apply for a position for Graal...
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  #15  
Old 12-13-2006, 10:30 PM
dude2020 dude2020 is offline
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Quote:
Originally Posted by HoudiniMan View Post
Aside from Stefan/Unixmad, only Ibonic and Lyndzey had the rights to take care of account issues.
But Stefan and Unxi are to busy for the Center. and ur other 2 Quit so Yeah what Elk said
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Last edited by dude2020; 12-14-2006 at 01:09 AM.. Reason: Oops wrong Person
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