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  #1  
Old 05-08-2014, 02:06 AM
fowlplay4 fowlplay4 is offline
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Support Center is Back!

After so many years the support center has finally been resurrected.

Tickets can be created for 'PC Graal' under the Playerworlds and Playerworlds Accounts departments.



Link: http://support.toonslab.com
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Old 05-08-2014, 05:01 AM
PhantosP2P PhantosP2P is offline
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Huh, neat.
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  #3  
Old 05-08-2014, 07:52 AM
Crono Crono is offline
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Does it still require you to use your Graal password?
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Old 05-08-2014, 12:19 PM
scriptless scriptless is offline
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Does it still require you to use your Graal password?
I hope not. But even if it doesn't you know that some people probably still will. Or even worse they will probably end up using the same password as there e-mails which happened the last time and lead to a unbelievable amount of compromised accounts.

Be safe everyone and remember to change your passwords often, and never on public computers. :s
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Old 05-08-2014, 01:09 PM
fowlplay4 fowlplay4 is offline
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Does it still require you to use your Graal password?
No, in fact it looks like it's possible to use the system without registering at all.
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Old 05-08-2014, 01:15 PM
Crono Crono is offline
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No, in fact it looks like it's possible to use the system without registering at all.
Interesting.
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Old 05-08-2014, 02:31 PM
Sinkler Sinkler is offline
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Excellent!
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  #8  
Old 05-08-2014, 02:38 PM
NicoX NicoX is offline
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Who is reviewing the tickets involving Graal PC ?
Nice feature though
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Stefan logged on.
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*Stefan: ah my client crashed








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  #9  
Old 05-08-2014, 11:06 PM
smirt362 smirt362 is offline
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Should update the support section on the website
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  #10  
Old 05-09-2014, 09:45 AM
Gos_pira Gos_pira is offline
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They should probably make http://support.graalonline.com/ redirect there and/or put a proper link on the website.
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  #11  
Old 05-10-2014, 01:47 AM
Supaman771 Supaman771 is offline
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Good! Now I can submit a ticket to get back my items from the last Support Center failure.
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Old 05-22-2014, 07:31 PM
Minoc Minoc is offline
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Excellent!
Does it mean the PWA are not involved?
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  #13  
Old 05-25-2014, 10:07 PM
Jakov_the_Jakovasaur Jakov_the_Jakovasaur is offline
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Should update the support section on the website
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They should probably make http://support.graalonline.com/ redirect there and/or put a proper link on the website.
it would also be good if there was a new forum announcement made and the current one was updated -

http://forums.graalonline.com/forums...cement.php?f=4

and if there was a post added to the graal facebook accounts + login screen

but as usual everything seems to be secretive insider knowledge that spreads through word of mouth
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  #14  
Old 06-18-2014, 06:11 AM
Matt Matt is offline
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Looks good.
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GraalOnline/Toonslab Support Center
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  #15  
Old 06-21-2014, 10:54 PM
Bell Bell is offline
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Very nice, thanks to you and Stephen for getting this done.
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