Reset Bug

[GTXOO]

Okay today at 6:35PM / 3/25/04
I logged into Graal Kingdoms in the trading level in Bomboria.

It looked like the NPC server was down but it was just severe lag.
While I was waiting, it warped me into blackness. I right clicked my self and it said selectscreen.nw.

I reconnected, and just saw that all my items/level/stats were RESET!

I have beneficial screenshots// before I reconnected I took them so I would have something to back my self up if I actually got reset from reconnecting.

What Im asking is please restore my account