Graal Desk

[TB3]

How long does it take for Graal Desk to respond ?
My server was launched 10 days ago but it was a failed launch and the playerworld admin account has a ridiculously high number on it and wont work. I log on to Graal Process Manager and there is nothing there but text no links or anything to start server. I've been waiting a good while on my graal desk response and the last i've gotten is a message 4 or 5 days ago saying that the problem would be pointed out to unix but no other reply or anything. Im not whining so I dont want sarcasm I just want to know about how long responses take, if anyone has had the same problem with their server , or can anyone help me with it?

Unixmad put a lock on my day countdown so im not worried about losing time and if you have had the same problem he will probably fix your time too