Bug... needs fixing

[Yelsew2]

The Follow People I am going to name to you have lost enchantments on our weapons and armour...We dont know how this happend, But we are very disappointed on the fact that this happend, We would like if you would please restore our items..THis all Happend While we were fighting in the spar arena near bomboria...I, Yelsew was the first to notice my enchantment's were gone, then i noticed, then everyone else who was inside the arena noticed. I think it is a Error From dieing because we all died except for DragonX (witness of this problem) and he stayed with his armour the way it was...or its possibly another error..We dont know but we are disappointed and would really like our items back
to normal...

Account:Isliql
Samurai Shield was +3 (Is now Regular Samurai Shield)
Gauntlets of Sorig were +3 (now are normal guantlets of sorig)(but i used another EA, so are now +1 x.x)
Helmet of Might was +4 (now normal Helmet of might)
as for weapons My prepped Blood sabre was of Govannon +4 (I was +3
when i blessed it myself, then i used 1 EW to make it +4 now its just of
Gov..no +'s)
My Prepped FLaming SWord is just of gov as well now, Was +5, It was
blessed to +4 and i used 1 EW on it...

Account:Yelsew2
Shield of Immortal Forst+4 went to regular shield of immortal frost(then i baught 3 EAs and made it +3 x.x)
Gauntlets of Sorig+4 went to regular guantlets of sorig
Largemorningstar of Govannon+4 (dam+53)(8/10) went to Large morningstar of govannon (dam+53)(8/10)

Account:KincersKlan
Horned shield +4 (went to Horned Shield)
Ebony Bow of Gov +4 (went to Ebony Bow of Gov)
Vicious Axe of GoV +4 (went to Vicious Axe of Gov )
Club of Bile +1 (went to Club of Bile)
Sai of Ogma +4 (went to Sai of Ogma)
Mourning Star or Balor +2 ( went toMourning Star of Balor)