Own Password of your choice

[TSAdmin]

Originally Posted by Fulg0reSama

Okay so you're a blind sheep in a flawed system. Thanks for pointing that out

I'll even make a "proper" situation and let you answer and pray that you're willing to use common sense in your answer. I want you to explain your reason. This statement doesn't matter but I will pretty much make a further judgment on you for account administration because under that title this is practically 101 easy task.

Mr. Smith:"HALP HALP MY CLIENT CANT REMEMBURR MY PASSWORD AND DONT HAVE THE EMAIL ANYMORE!!!! CAN YOU CHANGE MY PASSWORD??? HERES THE TRANSACTION ID FROM LIEK AFTER I BOUGHT MY GOLD!!@!@!!@@! PLEASE I CAN'T LIVE WITHOUT MY GRAILZ! THERE ARE SO MANY ERA PLAYURS WHO DEPEND ON ME AND SO MANY HATS ON UN WILL BE LAWST!"

You: ..?

I would say something to the effect of:

Since you have the transaction ID, you must have a copy of the receipt. With a copy of the receipt which includes the all-important WebOrder ID, Item number, Item description (Usually "X months gold/xxx amount of gralats for account <account> (Price)"), etc. it is possible to completely do away with the forgotten e-mail address associated with the account and associate it with a new one which you can then use to change the password, yourself. We need to contact Stefan to compare the receipt to the records.

and then quote the below about e-mail changes (This is not my choice, this is something Stefan's outlined and I've worded it better):

Some points to note about e-mail changes:
*If the account is a trial and has been both trial and inactive for more than 5 years, the above is not necessary at all and the account is eligible for reassignment.
*If the account contains the old “Classic Subscription” and the account is not currently upgraded to Gold, the “Classic Subscription” will be removed if you choose to go ahead with the change to the e-mail association. Proof of ownership is still required for a recently expired or long expired Gold Subscription, however.
*If the account is currently upgraded to Gold, nothing will be removed so long as proof of ownership has been confirmed.

ending with (Depending on the current standing of the account subscription) the question of whether or not they wish to proceed and if so, what e-mail address it should be associated with.


Pretty sure, though, you could have given me this little test privately. I don't mind this being public, but we have to keep in mind forum rules.