Era's gone Downhill

[cbk1994]

I'll speak with Squirt and Gabriel and see if we can get the FAQs to work together with the levelers (and scripters as needed) to make up some kind of "Noob Course". However, we also need to increase the number of FAQs; we've increased their power, but we need at least one on at all times when a significant amount of players are on, I think.

You can't just blame staff for being too "lazy" to help new players. If I stopped what I was doing every time I got a PM from someone asking me to watch a trade or warp to them or upload their house or fix their business or tell them the price of some weapon, I'd never have a chance to work. We need to get more people capable of doing these kinds of things so that players don't feel like they're being neglected.

We also plan to have a new way to deal with player complains/suggestions/bug reports, etc. Rapidwolve is going to work on a support center soon, and I'd love to add some cool stuff like uploading files (for sending in houses, etc), and different sections so that everything is sorted. This should help a lot in getting things organized.