Problems with GServer: ganis are not being Reset

[Darklux]

Note to all Mods:

Iam writing it here, as I cant log into helpdesk using my normal account and password, and as resetting the password for the helpdesk is not working either.
So please don't write the usual "go away and write a ticket" stuff, as helpdesk is really broken for me.

Now my Problem:

The ganis on our server (V$: Conflict) are somewhat bugged. It doesnt use the gani defined in the "setbackto" field, so ganis dont set back to any other ganis. For example, if you swing a sword and dont move, it would always show the last frame of the sword gani. Theres also two other problems, one being the NPC Server restarting pretty slowly. Its also not possible to open the "npcs" folder in the file browser, Ibonic can validate that.

Some help would be nice, as its really annoying.

Thanks

- Darklux / Niklas