Graal Help

[Eclipse]

Everytime i try to log on i get the message disconected from the game server, no its not the firewall or anything because ive tryed to log on at other peoples house it would give me that message and then when he would log on his would work fine

i've uninstalled everyting and tryed again but its still doesnt work

i know im not baned because i dont get the reason of banning so does anyone know whats going on


i have restarted
i have uninstalled everything and redownloaded
it happened about a week ago i never thought it was a big deal untill 3 days later it will still goign on

Anyone know how to help?