Anyone else had this problem?

Torankusu_2002 · #1 08-31-2005, 03:20 AM

When you register a playerworld, pay for it, and ite sends you an e-mail saying "Your playerworld unixname is ready!" and it gives you an account like this:
Admin-Playerworld-###00. (two 0's at the end.) I was told it was an error.
What, if anyone else has had it, do I do to fix it?

Matt · #2 08-31-2005, 03:27 AM

Quote:

Originally Posted by Torankusu_2002

When you register a playerworld, pay for it, and ite sends you an e-mail saying "Your playerworld unixname is ready!" and it gives you an account like this:
Admin-Playerworld-###00. (two 0's at the end.) I was told it was an error.
What, if anyone else has had it, do I do to fix it?

I'm sure that's an error, considering there's not even Playerworld200. I've gotten a similiar problem in the past like this kind of. I requested a password change for my admin account and it sent me someone elses playerworld information. Anyway setup a Playerworld Support Ticket letting them know of the email you recieved because you think you recieved incorrect information..

Torankusu_2002 · #3 08-31-2005, 03:44 AM

I already set up the ticket.

I don't think I got my point across as well as I meant to have:
It sent me the account name in this format:

Admin-Playerworld-14900 (not in the correct format, I was told.) The correct format should be: Admin-Playerworld###, right? Without the hyphen after Playerworld, and the 2 0's at the end.

Matt · #4 08-31-2005, 03:49 AM

Quote:

Originally Posted by Torankusu_2002

I already set up the ticket.

I don't think I got my point across as well as I meant to have:
It sent me the account name in this format:

Admin-Playerworld-14900 (not in the correct format, I was told.) The correct format should be: Admin-Playerworld###, right? Without the hyphen after Playerworld, and the 2 0's at the end.

Correct, it should be something like 'Admin-Playerworld###'. In your ticket, be sure to let them know of the actual number you recieved, which was 14900, and the format it's in Admin-Playerworld-14900. Let them know of these 2 errors.

Torankusu_2002 · #5 08-31-2005, 04:05 AM

Quote:

Originally Posted by Matt

Correct, it should be something like 'Admin-Playerworld###'. In your ticket, be sure to let them know of the actual number you recieved, which was 14900, and the format it's in Admin-Playerworld-14900. Let them know of these 2 errors.

I did, i sent them the majority of the e-mail.

Faygolette · #6 09-04-2005, 08:00 AM

I'm having the same problem. In fact, that's the exact playerworld number I received in MY email.

Lord Sephiroth · #7 09-04-2005, 08:04 AM

I bought my server roughly under 6 months ago, so the problem should be relatively knew, as mine didn't have that.

Torankusu_2002 · #8 09-04-2005, 11:20 PM

The problem is that there are not enough computers / room for the playerworlds that are fairly new. Everyone with the problem should send a support ticket and that may speed the process up. :/

Spark910 · #9 09-04-2005, 11:36 PM

Quote:

Originally Posted by Torankusu_2002

The problem is that there are not enough computers / room for the playerworlds that are fairly new. Everyone with the problem should send a support ticket and that may speed the process up. :/

It wont speed up the process, it'll just allow them to resolve their issue, as unless they create a support ticket we won't know about it

Torankusu_2002 · #10 09-05-2005, 04:19 AM

Well, I was told it would be done friday, and now I am getting messages it will be done later.

I figured that if more than one person showed that they were having the problem, it would be looked at as a more important issue than it is being treated.