Quote:
Originally Posted by Zeltino
Are you saying we EM's aren't friendly?!
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All staff members should be friendly but it is specially required as an FAQ because we can be dealing with many questions at the same time from different people which slows down the time it takes to answer the questions. In this sort of situation we have to be friendly and informative while answering the questions as quickly as possible to help other players that also need questions answered.
Yesterday is a perfect example with around 80 players online most of the day.