What he means is he cannot upgrade to VIP directly with a new account, you can only upgrade with these when you have a trial account.
Quote:
Graal Classic Membership + 6 months Gold Subscription
Graal Classic Membership + 12 months Gold Subscription
Graal Classic Membership + 12 months Gold Subscription + VIP Membership
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I have the same problem for a new account of mine, as I don't want Gold, just VIP.