here is the basic rundown since CyberJouerers and Graal Online both are not legally registered entities and the word "Graal" is actually owned by a book company in sweden the TOS/AUP are not even legal it makes them invalid due to the lack of evidence supporting it as a legal entity. And im not sure what country your in but in the United States if you state your going to offer something you better offer it to the full if you donot you will get sued that is just a fact. Being that they serve U.S. customers and use systems governed by the U.S. Govt it is neccesary for them to follow U.S. law will running their business. All domain names are the property of ICAAN a organization ran by the U.S. Dept of Commerce Graalonline.com and the IP Addresses used as such are maintained as such. So i really dont need to hear any of this so what jazz anymore the fact is we get 0 customer support, low quality of service and no updates on when we will get what we actually paid for thus incurring breach of contract.
Quote:
Originally posted by protagonist
The problem posed here is that if they were told they would get something for their money, it's only right they get it. It's not a question of how they use it, it's a question of whether they recieve what was promised.
I would certainly like for there to be a working guild system and VIP forums, since both should only take a week or so together.
The fuss is about business ethics. There are alot of things going on behind the scenes, Graal 3.0 is being scripted and all that. But the resonable paying customers needs to be appeased, that is what business is all about.
|