[Falcor]

I just think there needs to be a group of people going through to Support Center, weeding out the non-fixable issues, and then sending the issues to the approperate people. There also needs to be someone(s) to do some jobs that otherwise, only Unixmad or Stefan could do, because lets face it, they do too much at once, it would be nice to have some way of speeding the process along. Instant gratification is a BIG step for good PR. Right now Graals PR is really in a slum =\