[Bell]

I can't be around enough to be of any real help.

I know things have changed since I left but I'm going to assume a couple things here. The PWA didn't handle support in the past for Zone, GK and iservers. Their support was done internally so I'm assuming that hasn't changed with the new support center. I do know that Gabriel has responded through the new support center so I'd also assume that Stephen does as well.

A central location for support has to be of help to the players so regardless of who is doing what it seems to be an improvement.