Quote:
Originally Posted by bloodykiller
i don't expect stuff to be done right away, but i've been pming staff for over a week to fix 5 simple glitches and not one has been fixed yet
@klay
i asked:
"why are prices different?"
you answered:
"there's a reason but i won't tell you"
i said:
"what's the reason?"
and u said something like
"didn't you fkn read what i wrote?"
let's atleast be polite and honest, it was a bug which took 2 seconds to fix and JEM did it as soon as i got a hold of him. i was pming other staff members since i hadn't seen jem for a while
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It's because there is protocol these people will usually stick to and follow, Just as some might help you by humoring you, you should humor them by sending in a ticket, if not multiple to get their attention to get it done, when that has failed, go straight to their manager or highest ranked member that has any relevant control of the situation of problem that you need solved. If somehow that doesn't work, you're going to have to go to PWA personnel and explain the problem in order to get it handled.
This is the way things like this are handled in Graal, pretty much no different then trying to get a problem solved in a retail store.