[MonkeyBob]

The decision to make the FAQ team was a widely discussed topic for quite some time. I believe having one entity to assist players like all other servers, unlike Zodiac, will greatly benefit Era in may ways. There should always be a team that is solely dedicated to the assistance of players in regards to general player concerns. The PR team cannot always assist players, though they are encouraged to assist players. I believe the FAQ team will be more effective and better suited to assist players. This approach, we hope, will help the players in a more effective and timely manner. We cannot expect perfection, but we can expect results. For the these reasons we have created this new FAQ team.