Quote:
Originally Posted by bloodykiller
so i should try telepathy with staff then?
and i'm not rude lol, i'm always polite when sum1 helps me even on era..staff ignore players way too much you can't really deny that
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The support center exists for a reason. Do you have any idea how impossible it is to work on something while dealing with player issues? Everybody seems to think that it's perfectly reasonable to bombard a developer with PMs and then get pissed when they ignore you because they're in the middle of something else.
Unless something has changed since I've gotten back,
- Support center for reporting bugs or getting support on complex issues (scams, etc.)
- Forums or some other channel for reporting feedback. I made a point of getting rid of "suggestions" sections of the support center because those don't fit the format of a support center.
- PMing PRs for general questions or to report urgent stuff.
- PMing developers or other staff when critical stuff is happening (and no, I don't consider somebody wall-hacking at unstick to be so important that you need to PM me about it—they'll get bored or a PR will deal with it).
I'm not saying you can't PM staff unless it falls into one of these categories, but it's really annoying trying to work and having 10 PMs waiting for you, half of which are complaints about how staff always ignore players. You can either ignore them and get something done, or spend all your time on stupid issues that won't solve anything in the long run.