Quote:
Originally Posted by Sonniku4
Definitely calling my ISP on this, because I tend to have a cursed touch when it comes to... - CD/DVD burning.
- Network configurations.
- Printers.
Like seriously. Stuff WON'T WORK no matter what I try on it. Either I leave it alone for the rest of the day and it works the next day (printers), I give up and make someone else do it (CD/DVD burns) or I call the ISP (Networks).
Anyway, what do I tell the Indian when I call my ISP, what problem do I describe, what do I ask for, etc... |
I understand.
Tell them you're experiencing connection issues, they will probably have you do the standard procedures they have to follow in their manuals before they send you up the technical support ladder.
In the end you want your ISP to set your modem to bridging mode to resolve your double NAT issues.
Also did you ever test connecting your computer directly to your modem? That would be a good indicator whether your double NAT is preventing you from connecting if it works directly connected to the modem.
Edit: I was just at a service call that had a similar connection setup. In order to fix it the modem had to be setup as a pass-through/bridge. Chances are your ISP will come and set it up for you, they might even be able to do it remotely.
Their double NATing issue was making them unable to access web pages (except for Windows Live and Google).