[DustyPorViva]

I guess because when people go and play an online game like WoW, with 3D, superior graphics, and 10x more people online, then to go a game like Graal they expect Graal would be performing better. Of course, graphics have nothing to do with latency. Unless of course this person is talking about graphical problems and not lag.
The problem comes from the fact that it's hard to pinpoint when there are so many variables involved when each server scripts it own stuff that could slow it down.