Quote:
Originally Posted by Stephen
In my experience the support has been both good and bad. In the more simplistic instances I've had to use the support center I had very prompt service, but for the more complicated stuff I had to wait, literally, months.
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It's like that with almost any company though. Bad customer service isnt just a rumor or an urban legend.
The more attention an issue requires the more likely they are to blow it off as long as possible, I guess that's just human nature. I mean, they arent rewarded for solving a hard problem or anything.