[Tyhm]

New Feature:
Report Support Jam.
Button appears on tickets with no action taken in a week.
Sends a high-priority message to the Support Center Readers.
Ideally, Jam Reports will be responded to promptly with a blanket "Eep, hangon, lemme take a lookit...", followed by "Oh, right, sorry - I forwarded this to Stefan, because the MUD Database is his territory, but he's been in the Fortress of Solitude trying to get Graal3D ready to ship by deadline...we haven't forgotten about you though."
Caveats: If nobody responds to a jam, those who were responsible so to do get in trouble.
If somebody abuses the Jam button, "Corrective action will be taken" same as if they were spamming here or on the client.

Standing issue: There will always be some issues where everyone just stands around gawking, and there will always be a vast majority of issues that only Stefan can fix. And we only have one Stefan to fix them. And he's rather (justifiably!) resistant to other people trying to set his priorities.