Quote:
Originally Posted by Devil
More PWA members is important, especially for timezones that other people can't get into contact with globals.
This has been a problem since I've played, is finding someone on in my timezone to help me with problems.
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This problem has been drastically reduced with the support center enabling most problems to at least be acknowledged, if not handled, within 16 hours or so.
The biggest problem I've seen with getting a hold of somebody now is people who aren't aware of the support center itself.