The support center is exactly that, for support, hence topics being closed with people asking for support that can not be given by just a regular player.
Some issues are, especially those that are less personal such as
http://forums.graalonline.com/forums...ad.php?t=69918
I guess a FAQ could be stickied somewhere (although there are
far too many stickies already) with all the common questions posted (to then be closed) so it's easier, rather then routing through the rules to see if you've got grounds for posting, or going through the process of creating a support ticket.
If you would like to know why your post/thread has been deleted, PM either Sam or Moonie, I know I have done and they both respond, although most of the time it's pretty obvious.
I really don't see the need in having a forum which allows harassment of staff, it's not needed and it's not nice, take it elsewhere or just grow up and let it go.
The rules could use a bit of refinement, but that's all and it is up to Unixmad really, it is after all his forum, "not ours" contrary to popular belief.
You know, I myself have never recieved a single "infraction" and I'm sure there's a lot more others who haven't either, it's not
that hard to avoid.