[Mykel]

Well, it took me 2-3 days to get an account problem sorted out. Also, Ibonic was the only one who I have ever had reply to any of my tickets ever since Spark left.

Also, I think that Moonie, Unix, and other globals needs to stop constantly saying how annoying we are for complaining. You do realize that complaining is what gets problems solved, right? You should be happy that people actually care enough about the game to complain about what they'd like to see fixed instead of just leaving and not investing more money into graal.

Customer Service is just that, Customer Service. You aren't doing us a favor, you are doing what you are/were hired to do. I have no doubts that the job sucks at times, but it doesn't mean that we don't have the right to complain.