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Originally Posted by Sum41Freeeeek
This idea is like having an ignore option on RC.
What if someone was hacking, and a witness can't pm anybody because all the staff are in invisible mode?
If the staff is on player, there is no reason for an invisible mode for RCs since you would be on player.
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Two Things:
1. It would be rather obvious that non-development staff (Player Relations) would not have this option since its their job to handle players, solves that problem.
2. PMs sent to NPC server could be displayed in RC in that case. Players would know to do this if they need attention.