What point is there in making a ticket about somebody being corrupt, when everybody is butt buddies staff wise? There isn't a point, they cover for eachother and it's just a big pointless circle of redundant complaints being checked by all the wrong people.
If Stefan was easier to get ahold of, I'm sure you would have less threads / complaints, but he isn't so what else can you do? Make a support ticket, goes unchecked for 5 months (I think that's what mine is right now?) or make a thread / PM somebody just to see that they viewed your PM but didn't reply.
And if you can't trust logs/screenies, but we can't trust the people with a high enough RC to check the logs for themselves, where's the justice? Customers aren't trusted, Staff aren't (in most PW cases)...
I just find it all very incompetent.