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Originally Posted by Kaimetsu
I would suggest that you allow only one report per player at any given time, and let the staff browse them via some simple list (and remove them when they're finished). The player can delete his report or append new PMs if he wishes.
This way it's more or less impossible to spam the staff. They can glance at a report and quickly see if it's genuine. If people persist in abusing the system, they can have their report rights suspended.
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That's exactly what i was thinking. The report button would also prevent the change of history, which fixes the problem of players changing the history/lying when the history is sent to staff.