All Graal Kingdoms staff are online for a good amount of time. Even if some of them are Debug staff, many of them can contact the main staff withing a few minutes. Also, you can always try e-mail and forum PM. You can refer to the GraalOnline staff contacts for those.
GraalOnline Staff:
http://forums.graalonline.com/forums...ad.php?t=57132
Other than that, there is no reason to have a full team of staff. Scamming -is- legal, so why would a force be needed for that? If you feel like you were "scammed" because of a bug abuse/glitch, then report it.