All account support, as well as playerworld support, should be done through the
http://support.graalonline.com.
Previously e-mail was used, but all support should now be done through the support center, so that more than one person can help with each topic.
*Only e-mail if specifically told to.
*If you have sent an e-mail, but got no reply, please re-send to the support center
More information:
http://forums.graalonline.com/forums...ad.php?t=57325
Thank you.