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Originally Posted by matt8891
1) Will support tickets be answered via Support Center or e-mail?
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It e-mails you when a staff member replies to your ticket.
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Originally Posted by matt8891
2) Will old support tickets be answered now or must we submit them again?  |
The oldest ticket in queue for General Questions or Playerworlds is 19 days old. If you submitted your ticket more than 30 days ago and haven't recieved any reply, you might want to try making another one.
If in doubt, just make another ticket, it is easy to close duplicates.