If you need help, select everyone on the player list (F7) whilst in game.
Click the top person, probably under the section 'Staff' hole shift and scroll down to the bottom of the list. Click the persons name at the bottom (once) and then right click > message; That is called a mass message. Sometimes, if you ask for help that way, some people do actually help, others just say "Goto ____" and kill you, so becarefull
Have fun playing, and welcome
